New Year Destination

New Year DestinationNew Year Destination

For those thinking of adding a swimming pool or hot tub, the UK’s only dedicated wet leisure exhibition, SPATEX 2019, is a must-attend. SPATEX is a shop window on all that is new and happening in hot tubs, swimming pools, spas, saunas, enclosures, steam rooms, all under one roof, at Coventry’s Ricoh Arena, from Tuesday to Thursday, January 29th to 31st. The exhibition offers a unique platform for free professional training and education and repeating last year’s success of a double parallel programme, seminars will run on all three days of the show.

SPATEX
Tel. 01264 358558
www.spatex.co.uk

Smallest Rooms Present Biggest Challenges

Smallest Rooms Present Bigger ChallengesSmallest Rooms Present Biggest Challenges

The smallest rooms in the building can lead to the biggest frustrations, but the Cubicle Centre team is working hard to make your life as easy as possible. Porthdinllaen Caravan Park is located on the beautiful coast of North Wales. The site is next to spectacular Nefyn Championship golf club and the famous Ty Coch Inn. The Ty Coch Inn was recently voted in the ‘World’s Top Ten Beach Bars’ by a recent survey. In 2016, Porthdinllaen secured planning to almost double the size of the park from 36 touring units to 60. The expansion also included a brand new amenities block which includes, showers, washrooms, a canteen area and a shop. The Cubicle Centre provided the shower and toilet cubicles, wall panels and the vanity units. All of these were constructed in Compact Grade Laminate (CGL) which is water resistant, vandal-proof and extremely durable. It is important that the panels are a higher quality for shower blocks, so they can withstand the high volume usage and constant cleaning. “The new cubicles and vanity units look fantastic. Our visitors love the quality of the washroom block,” said Siôn and Sian Williams, the Park owners. With a wide choice of ranges, contact the Cubicle Centre to discuss your washroom challenges.

Cubicle Centre
Tel. 01924 457600
www.washroomcubicles.co.uk

Fit For Purpose

Fit For Purpose - Title Pic

Fit For Purpose

Look before you leap on holiday let hot tubs…

Educated estimates put the number of hot tubs in a holiday let setting, throughout the UK and Eire, at between 3,500 and 5,000 installations. Good news for some, with seven out of ten bookers looking for a hot tub with their holiday let while accommodation promoted as being supplied with a hot tub will generally sustain increased rates of around 30%.

The bad news is that any of those hot tubs, installed pre 2018, are probably out of date and do not comply with current regulations of HSG282. Not a problem, some would say, fiercely clutching their risk assessment paperwork. Not a problem, that is, until there is a high profile incident which will send the prospects for hot tubs and their non-conforming holiday park operator, down a rather large drain. “If you speak to any online booking agent they will usually place a hot tub in the top three options search or ticked; people really do want one,” says Dan Johnson of Marquis Spas, that markets a fully-compliant range of hot tubs for the holiday let market. “While some dealers have been specifying or retro-fitting continuous feeders to outdated models, the bather capacity and water turn over rates, will still make many hot tubs fall foul of HSG282,” explains Dan. “I think the big operators are paying attention as they understand the power of the HSE and thus the importance of following guidelines – it is built into their management infrastructure,” adds Dan.

Fit For Purpose 2POOR ADVICE

“My worry is people are getting poor advice from companies who are unaware or choose to ignore the guidelines because their product does not comply,” agrees Gareth Jones, of UK Leisure Living, the reigning UK Hot Tub Retailer Of The Year. “I would emphasise that 95% of our customers take the advice we give but there is a small percentage who disregard them dismissing them as just guidelines. “Some companies change their hot tub stock every two years however, we believe, between five and ten years is achievable, if they are properly looked after and investment has been in a quality product from the start,” Gareth emphasises.

Jessica Anthony of Award Leisure, UK distributors of Coast Spas, agrees. She warns of false economies: “If you think its expensive buying a better spa, wait until you find out how much it costs in the longer term, to buy a cheap equivalent.” Jessica also believes passionately that knowledge is power and that properly trained staff are essential. “Consistent attention to water quality that is clean and well-balanced is important,” she says. “Over-chlorinated water, which is a solution to inefficient system, effects the user’s skin, respiratory system and even their bathing costumes. “Over chlorination also has a detrimental effect on the plastics of the spa and erodes the filters,” warns Jessica. “It causes skin issues, upset stomachs, eye and ear infections, sickness and serious illness.”

Fit For Purpose 5

The award-winning Rotospa currently have units fitted in excess of 110 holiday parks throughout the UK and Eire. “There are several important criteria when considering which spa would be best for you,” emphasises Rotospa’s Jason Smith. “If your spa isn’t fully HSG282 complaint, or you aren’t sure how to make it compliant, you really need to discuss this with the supplier as it is key when providing spas in a holiday setting.” Buoyed by 15 years’ experience supplying to the holiday park sector, Rotospa have now developed a fully compliant HSG282, holiday park specific spa.

CUSTOMER SAFETY

“As a manufacturer we have a responsibility to ensure people have a product fi t for purpose and that our customers are trained in product use and ensuring safety of their customers,” Jason says. “In the early days, it seemed that people paid little attention to the compliancy and people were selling domestic spas for a commercial setting with little or no guidance,” he adds. “Since the introduction of HSG282, businesses now need to be more aware of their responsibilities and as a company this is something we shout about, as it is a major considerate when purchasing a holiday spa.” Jason believes it is imperative that site owners are informed of the benef ts and opportunities that offering a hot tub as a part of their accommodation, can bring. He says: “Not only can they drive out-of-season bookings, but increasing occupancy levels by at least 25% and increasing revenue is essential.”

LEARNING CURVE

Fit For Purpose 3Dan Johnson of Marquis Spas agrees and warns: “I am aware that cases of infection are ongoing now, but are being settled out of court with NDA’s – I can only hope those who fall foul of poor operational controls learn from their mistakes. “I am seeing truly ancient hot tubs in situ, which is understandable as operators try to wring every last penny out of them and recoup their ROI, albeit as a false economy not only in running costs but also client experience,” says Dan.

“The real worry is someone will lose their life, that’d be tragic and pointless,” warns Dan and adds: “The damage would impact the whole sector as the HSE will come down on everyone hard and the Press will be extremely negative on hot tubs as a whole.”

COMPANY CONTACTS

AWARD LEISURE (COAST SPAS)
Tel. 07387 140283
www.sellhottubs.co.uk

MARQUIS SPA
Tel. 07722 187272
marquishottubs.co.uk/holidaypark

ROTOSPA
Tel. 0121 354 3428
www.rotospa.co.uk

UK LEISURE LIVING
Tel. 08450 343550
www.ukleisureliving.co.uk

The Extra Factor

The Extra Factor - Title Pic

The Extra Factor

Under new ownership at Scottish resort…

Summer has seen the launch of a substantial investment project at Callander Woods Holiday Park, following its acquisition earlier this year by Wood Leisure. Located in the popular tourist town of Callander, the Scottish holiday park is at the Eastern gateway to the Trossachs National Park and the dramatic Loch Lomond. It is also on the Rob Roy Way and the Birds of Prey Trail and is close to the famous Bracklinn Falls and the stunning Loch Katrine – meaning holiday makers can enjoy a great range of activities in the area. Within the upgrade plan, the majority of older static caravans have been upgraded to meet the high standards set within the holiday park group. In addition, brand new 2018 caravan holiday homes were introduced to the park. Boasting an airy open plan living and dining area, spacious double bedrooms, modern kitchen and ample storage space, these modern homes are providing luxurious holiday experience to families from the UK and beyond. To meet the ever-rising demand in glamping and camping in Scotland, brand new camping pods have been installed on the park sleeping up to four and up to six people. These pods are fully insulated and come complete with a small fridge, microwave, toaster and kettle. They are well suited to couples and families looking for a little break in nature away from hustle and bustle of busy cities.

FURTHER INVESTMENT

The Extra Factor 4The park is set to benefit from further investment as Group’s Operation Manager Bruce Thomson explained: “We are excited to be upgrading facilities at the park. We will create 10 new fully serviced pitches with new state-of-the-art touring bollards as well as increasing the number of hard standing pitches available for use throughout the Winter months. “We would like to welcome families from Scotland and beyond to come and make this park their second home,” adds Bruce. Guests seem to have appreciated the makeover. This is what Steven said in his review on TripAdvisor having stayed at the park in July: “Having only stayed at Lomond woods holiday park before we were sceptical about trying somewhere new. But were we delighted with our stay in Callander. “We were greeted by Cameron, really friendly and he explained all about the park and the area. Our caravan was brand new and it was perfect, stocked with everything you could need. “The park is large and the caravans are sited in a lovely spot at the back of the site, really quiet and peacefully, perfect for a relaxing stay. We travelled into Sterling on the bus which stops just outside the park, also travelled to the safari park which is just a short drive from the park. A wonderful site that we will visit again, good luck and best wishes to the Wood family on their new site.”

PARK ROOTS

The Extra Factor 5Some of touring guests have chosen to put down roots at the park. This is what a lady called Lynn said in her review on TripAdvisor after she stayed at the park in July: “We came here for two weeks in a tourer and loved it so much that we bought a static from the new owners. The site is extremely clean and well ran. The shower block is lovely and lots of showers so u don’t have to queue. The play is wonderful for the kids - they had a ball. I would very highly recommend this caravan park, you will come back again and again. Within the proposed plan for 2019, in line with other Wood Leisure holiday parks, the family are enthusiastic to extend the opening at Callander Woods to give holiday guests greater flexibility. They will be adding ten extra weeks to the holiday year and remain open until the end of December, instead of closing for the season in mid-October. Wood Leisure is a family-owned holiday park group that has been welcoming visitors from the UK and beyond since 1981. Committed to maintaining and upgrading their holiday parks to meet customer expectations, Wood Leisure’s efforts have been recognised with a number of awards including ‘Family Business of the Year’ at the Scottish Outdoor Leisure Awards, Best Caravan Park Group and Best Glamping to name just a few.

Callander Woods Holiday Park
Tel. 01250 878123
www.woodleisure.co.uk/our-parks/callander-woods

AT A GLANCE

Location: Stirling Rd, Callander FK17 8LE
Season: March - December
Accommodation: Caravan rental, glamping, touring and camping pitches, residential park homes, lodges.
Amenities: Bar and bistro, small shop, children's outdoor play area, salmon and trout fishing, dog walking area, cot hire and high chair hire, laundry facilities, putting green, heated pool from March to October. Attractions: Nearby historic castles, swimming pools, Red Kite nature reserve, golf, fishing, Adventure Planet, children’s activities.

Make ‘Em Laugh

Make Em Laugh - Title Pic

Make 'Em Laugh

Entertain to gain, advises Karen Cotton…

With more Britons choosing to holiday in the UK, according to research from Travelodge, the pressure is on park operators to attract and retain this new business. Guests expect great facilities and food, but they also are hoping for great entertainment. For many, it’s the nightlife and shows which add value to their break – making it truly memorable. Nowhere is this truer than at Bunn Leisure in Dorset, where four parks on one combined site cater to different tastes and budgets. Head of Entertainment Adrian Douthwaite explains: “Our clients expect a consistent, high quality and diverse range of entertainment.” He adds: “As technology has drastically advanced in recent years, so have expectations as to the ‘look and feel’ of the entertainment, especially when it comes to marketing and advertising.”

Make Em Laugh 3STAR CAST

In recent months, the Dorset holiday park has hosted names including Pop Idol alum Gareth Gates and X-Factor star Sam Bailey. Names like these deliver real value, as Adrian explains. “Big named artists and shows that create a ‘buzz’ have more impact than ever before, as the use of social media amplifies the desired value of the entertainment.” Careful planning is essential to ensure you hit the right note with all your guests. Stephen Pearce, Marketing Manager at Beverley Holidays says: “Entertainment really is the most subjective thing in the world, as trends and people’s expectations and perceptions of entertainment change… “Whilst not everyone will absolutely love everything we do, by having an exciting range on offer we aim to ensure that whilst somebody may not like something, there will, within the product, be something they do like.”

 

Make Em Laugh 2MULTI-APPEAL

The aim for the park on the English Riviera, is to keep its entertainment fresh and current… but there is a space for oldies-but-goodies, too. Stephen continues: “There will be nostalgic moments, games and concepts, however these must be delivered appropriately to an audience in 2018. A knobbly knees contest doesn’t go down as well now as it may have done in the ‘80s.” At Beverley Holidays, near Torquay, guests have a wide range of daytime activities to choose from. Its ‘Be-Active’ umbrella houses high-energy sessions that are popular with guests of all ages, with soft archery, Water Walkerz and body Zorbing. The Kids Be-Active programme allows younger guests to find their inner princess, pirate or superhero. “These sessions aim to capture the creativity and imagination of our younger guests,” says Stephen. “For our older guests, we offer something a little bit more laid back – whether it be a poolside quiz, coffee morning, line dance or darts tournament, we have it all covered.” Bunn Leisure also sources a wide range of entertainment spanning all areas and tastes. For Head of Entertainment Adrian, this can be tricky. He says: “The teenage and young adult market consistently proves difficult, whereas the children and 50+ age group are much easier to cater for as there is much more product to choose from when buying in.”

Make Em Laugh 4BEST VALUE

Working with an annual budget of approximately £1.5 million, Bunn Leisure’s in-house product offering is generated and produced internally – with little to no outsourcing of services. “This, in turn, helps to control quality and costs,” adds Adrian. “Routing and increased frequency of appearances for outsourced artists and shows can also help a little with regards to value – but isn’t paramount when devising the product offering.” At Beverley Holidays, the secret to getting the most from your budget is simple. Stephen reveals: “The best way to get value for money is to invest in the people who are most passionate about the performance. It is the individuals that are responsible for the delivery of the product, and of course the delivery of the product, on the whole, that creates that experience guests remember forever. “By far, alongside great show concepts and animated daytime activities, bottom line is the ‘coat-style’ entertainer and their approach to the role – as the ‘face of the holiday’ – builds relationships with guests, making them feel welcome and appreciated.”

 

Make Em Laugh 5PLAN AHEAD

While planning at Bunn Leisure begins 18 months in advance, at Beverley Holidays the team plans for the following year each September. By reviewing and evaluating the uptake and successes of the previous year, the team can make the informed decisions necessary to develop their product moving forward. Where visiting acts are involved, timing is everything according to Stephen from Beverley Holidays. He says: “To ensure we are able to book what we want and not just what is available, [our] process is on-going.” This is especially important when operators are looking to secure big-name attractions. Sometimes bookings are required as far as 18 months in advance.
With 20 years’ experience booking acts for holiday parks, Live Music Management has worked with numerous operators across the UK and suggests that bookings be made at least nine months in advance and promoted as part of the offer Managing Director Rick Baines explains: “It’s increasingly difficult to get people into club houses as home drinking has become the norm. But people will come out if there is consistently good entertainment on.” Budgets will differ depending on the size of the venue. If you’re working with smaller budgets, he sagely advises: “It’s better to have a high-quality act once per weekend, then two ‘pub-quality’ acts!” It’s important to widen your scope, too.Make Em Laugh 7
Rick suggests: “Look at who the national companies are booking with and consider them, as well as local agents. You might find better quality at similar prices.” One of the most popular trends he’s spotted is Bandeoke, which is also known as live band karaoke. He says: “It’s still massive. It allows all the family to join in and brings Instagram moments that will stay with the guests.” He adds: “Pop-up entertainment, not necessarily fixed to a stage area, also brings an immersive experience which will thrill guests and lead to social media sharing.”

Which Trip Advisor Reviews Would You Prefer This one?

“Park lovely… entertainment awful” - Natasha L

“Great views, awful entertainment” - Superdave10uk

“Nice grounds, perfect caravan, poor entertainment” - Gwen L.

Or

“Best entertainment, great stay!!!” - Pixie G.

“Entertainment team were amazing!” - Andreacleaton60

“Night life was very good can’t wait to book again for next year” – Janetholmes2724

“Brilliant [80’s] weekend. Everyone dressed up. Looking forward to the next one…” - Biff0r

Company Contacts

BEVERLEY HOLIDAYS www.beverley-holidays.co.uk

BUNN LEISURE www.bunnleisure.co.uk

LIVE MUSIC MANAGEMENT www.lmmuk.co.uk

 

Holiday Snaps – Niall Norris

Holiday Snaps - Niall NorrisHoliday Snaps

Niall Norris is the sales director at CampManager

(www.campmanager.com), a company that provide Park Management and Booking Systems to campsites and holiday parks throughout the UK & Ireland.

What was your career path?

Having spent 29 years in sales within corporate banking, developing client relationships and providing added value solutions for their businesses, the opportunity arose to leave the banking world and work with my brother in CampManager. That was 10 years ago, and the business has grown to have over 400 campsites and holiday parks using the CampManager software solution.

What changes have you seen?

10 years ago, most bookings were being made via the telephone. We have seen significant growth in the number of online bookings, with some of our customers receiving up to 90% of their bookings online. With CampManager you take commission-free bookings on your own website, saving staff valuable time, automating the booking process, and generating more bookings for your business.

How do you predict things will change in the next five to ten years?

Customers are tending to go away on breaks more regularly but for shorter periods and are booking last minute. The Glamping market has seen considerable growth with a great selection of luxury and different accommodation types attracting the younger generation.

What is the best piece of business advice you have been given and by whom? My first sales director said, “Sales are important, but customer retention is more important.” Customers will remain customers if you provide a quality product which is competitively priced, with excellent customer service and always be available to speak to them.

What do you most like to spend your time doing out of working hours?

A good walk in the countryside followed by a few pints of Guinness. I enjoy good food, having the ‘craic’ and spending time with my family (4 children and three grandchildren).

Your dream dinner guests?

Jack Reacher and his creator, the thriller author Lee Child and Keith Floyd a restaurateur and food writer. I love his humour and alternative approach to cooking. Do you have any claims to fame? Sat beside and chatted to Faye Tozer on a flight from London to Belfast nearly 20 years ago and only realised when I got home and saw them on TV that she was in the band Steps. My daughter didn’t forgive me for some time for not getting her autograph.

Where do take your holidays?

I love the outdoors and have been tenting for over 40 years – nothing better than heading off with my wife in the car with our tent and going where the mood takes us. If I need to get away to the sun – Majorca in the mountains with a good bottle of red wine.

Great Outdoors ‘On Prescription’ Call

Great Outdoors On Prescription Calls 2Great Outdoors 'On Prescription' Call

Camping, caravan and motorhome holidays can encourage people outdoors and towards a potentially healthier lifestyle, says TV’s Dr Hilary Jones, who appeared at October’s Motorhome and Caravan Show 2018 at Birmingham’s NEC. Dr Hilary says there’s many aspects of camping and leisure vehicle activities that support both mental and physical well-being. “Camping and leisure vehicle holidays provide the perfect opportunity to get up and go on shorter trips and adventures, and encourage family time as well as getting outdoors, exercise, a change of scenery, new adventures and socialising. Dr Hilary suggests scientific evidence shows people also benefit from getting closer to nature, which is a fundamental connection for humans and the opposite of connecting to screens and electronic devices. “The outdoors even impacts on recovery after surgery, concludes Dr Hilary Jones. “In a gall bladder surgery experiment, half the patients post-surgery had a view of hospital walls only, half had a view of the outdoors. The latter group reported less pain during recovery than those looking at just hospital walls.”

Unmissable Event

Unmissable Event - Cover Photo

The Holiday Park & Resort Innovation show beckons…

The Holiday Park & Resort Innovation Show is an unparalleled opportunity for holiday and leisure entrepreneurs to make the most of their resorts, holiday parks and attractions by delivering first-hand the very best in advice, products and services. The event has grown considerably since 2016 and is set to be the most exciting and comprehensive instalment yet! Combining world class experts, face-to-face advice, 150 inspirational seminars, 350 leading suppliers, workshops, unrivalled networking and live features all under one roof - these two days are truly unmissable for anyone in this sector! Whether you’re relatively new in the holiday market and looking for inspiration and advice or an established business looking for new and exciting ways to improve your offering, the event covers everything you need to run your holiday business more efficiently.

Discover all the latest technology and trends from within the sector and find out more about current marketing and business strategies. The industry’s most innovative and influential figures will pass on their peerless knowledge and advice and ultimately help you stand out from the competition and increase your occupancy rates. Join some of the industry’s most progressive and ambitious suppliers and find absolutely everything you need to develop your holiday business whether it’s accommodation, marketing, booking systems, food and drink services, leisure equipment or energy companies. Running alongside the Holiday Park & Resort Innovation show again this year is the Farm Business Innovation Show, the Family Attraction Expo, and the Country House Innovation show. New for this year, we have the Public Space Innovation show, and Destination Hotel. Register for free tickets to attend via the website. Looking forward to welcoming you to the event on the November 7th & 8th, NEC Birmingham.

Aqua Spa SuppliesAqua Spa Supplies: Stand 1232

Aqua Spa Supplies are suppliers of accessories and equipment for spas and swim spas. They will be showcasing their End 2 End Covers - Roll on, Roll off covers for spas and swim spas and a host of other equipment. Look out too for spa brands including American Whirlpool, Vita Spas and the Villa Tub.

Aqua Spa Supplies
Tel. 01245 477 400
www.aquawarehousegroup.co.uk

Businesses For SaleBusinessesForSale : Stand 1802

If you’re looking to sell your business, BusinessesForSale can cost-effectively help market your business to over 1.2 million buyers every month. They connect business buyers and sellers. There are 4,000 leisure and holiday related businesses on the site, as well as thousands more businesses and franchises for sale in every sector imaginable. We’ll be displaying a handpicked selection of current businesses for sale at the  stand. Come and find the inspiration for your next business venture.

BusinessesForSale
www.BusinessesForSale.com

Forbo FlooringForbo Flooring : Stand 1556

The impact of the interior scheme and the overall ambience of a building can play a crucial role in a visitor’s experience to any holiday park or attraction. As such, on stand 1556 at this year’s Holiday Park & Resort Innovation Show, Forbo Flooring Systems will be highlighting the benefits its range of flooring solutions, which are suitable for a wide range of applications across the leisure sector, can offer to improve visitor experience.

Forbo Flooring
Tel. 0800 0935 258
www.forbo-flooring.co.uk/leisure

GemParkGem Park : Stand 1636

The GemaPark management system is web based Park Management and booking system that allows you to manage all your customers and bookings easily. Take online bookings and payments. Record meter readings and invoice owners. Email booking confirmations, balance reminders and welcome letters automatically. Manage your availability from our interactive chart. Link with other systems to increase bookings. Access from multiple computers, Low monthly fee instead of a large purchase price with full training and support.

GemPark
Tel. 01983 282420
www.gemapark.co.uk

HPS_Sept2018_issue_68pp_LR-1Holiday Park Scene : Stand 1950

Don’t miss the Holiday Park Scene magazine team who will be exhibiting on stand 1950. Call by to tell us about how your business stands out from the crowd or to discuss promotional opportunities for your products and services through the industry’s biggest and best magazine for park operators.

Holiday Park Scene
Tel. 01353 666663
www.holidayparkscene.com

Light SauceLight Sauce : Stand 202

Light Sauce is the leading importer and distributor of light-up, flashing LED and glow novelties in the UK. Trade suppliers for over 15 years to family attractions, holiday parks, theatres, local government, schools and charities. With long term partnerships in China and the Far East they are able to design, brand, source and manufacture products that complement and promote your organisation. Light Sauce specialises in the volume supply of light-up toys to order but with large UK based stocks and a wide choice of products for next day delivery throughout the UK.

Light Sauce
Tel. 0845 470 6060
www.light-sauce.co.uk

Marquis SpasMarquis Spas : Stand 10-710

Marquis today is one of the leading manufacturers of hot tubs and swim spas in the United States, with distribution around the world. Long noted for our product quality and unique high-flow therapy systems...Marquis’ dealer network around the world annually rates it with SpaCertified as among the very best suppliers. A UK network of dealers present a full range of Marquis products and offer UK consumers excellent sales and service experiences as well. Marquis’ three dedicated holiday park models, the ‘Relax’, the ‘Getaway’ and the ‘Escape’, offer an array of sizes and features to give you the perfect hot tub for a perfect holiday.

Marquis Spas
Tel. 1-503-838-0888
www.marquishottubs.co.uk

NBB Recycled FurnitureNBB Recycled Furniture : Stand 1012

NBB Recycled Furniture manufacture an expansive range of outdoor furniture using 100% recycled plastic. There are many advantages of the material: the non-porous properties mean that it will never rot, splinter or corrode; it is graffiti proof and easy to clean; and it does not require annual upkeep in fact it is completely maintenance free! Recycled plastic is extremely robust and hardwearing making it great for heavy use areas such as holiday and leisure industries; public parks and gardens; schools and businesses! All of products are guaranteed for up to 25 years, more reason to replace your old timber furniture today!

NBB Recycled Furniture
Tel. 0800 1777 052
www.recycledfurniture.co.uk

Park Leisure Solutions LtdPark Leisure Solutions Ltd : Stand 1230

National suppliers, Park Leisure Solutions launched their brand new Climacube Hot Tub Heat System earlier this year. The Climacube Heat System offers the very latest energy saving heat technology, dramatically reducing running costs, increasing usage, reducing the carbon footprint and enabling customers to use their hot tubs all year round, at the desired temperature without the concern of cost. Customers are already benefiting with installations producing significant reductions in their energy bills. Unlike conventional heat systems, Climacube will heat your Hot Tub in around 4-5 hours from cold with a consumption of only 1KW per/hour with a COP of over 3.5 in minus temperatures.

Park Leisure Solutions Ltd
Tel. 01202 691166
www.parkleisuresolutions.co.uk

PitchedPitched : Stand 1742

Pitched are the smart choice for the holiday park industry, from online booking management software to website, brochure and email design as well as management of social and email campaigns, SEO content and data analysis. The new name in booking software, suitable for independent and holiday park groups of all sizes. Built specifically for caravans, lodges, cottages, glamping, touring and camping pitches and management of owners and holiday home sales - our GDPR ready software comes with stylish customer steps and is simple and easy to operate. Unlimited users working simultaneously with individual security rights. Securely hosted, and all data encrypted and backed up. Convert browsing to booking, giving you more time to run your park. Arrange a demo either by calling today or at the show.

Pitched
Tel. 01726 418 118
www.pitched.co.uk

Portrait PoolsPortrait Pools : Stand 3406

The multi-award winning, Portrait Pools team specialise in the construction, build and design of home indoor swimming pools, commercial swimming pools, spas and saunas, pool refurbishment, pool maintenance and pool accessories. A swimming pool says so much. Especially when it is built to your precise specifications and to exacting standards.. Most people will have a vision of their own swimming pool in their mind`s eye. Portrait Pools have the experience and expertise to open up the countless possibilities, and to capture the essence of your lifestyle. Portrait loves nothing better than to take what you thought an impossible dream and turn it into stunning reality.

Portrait Pools
Tel. 01625 466200
www.portraitpools.com

Suntrap SystemsSuntrap Systems : Stand 1444

Specialists in supplying lifts and hoists providing disabled access into swimming pools, spas and hot tubs, the team will be displaying three different models from its extensive range of lifts, all of which are suitable for both commercial and private use so whatever the size, shape or type of pool and whatever the budget, we can offer a suitable solution. Suntrap Systems is a long established company with more than 20 years’ experience which offers a specialised service to both private and commercial customers, and enjoys a reputation for quality, reliability and a personal service you can depend on.

Suntrap Systems
Tel. 0121 428 1155
www.suntrap-systems.co.uk

Superior SpasSuperior Spas : Stand 10-703

Add a touch of luxury to your holiday home or letting business, and boost your revenue by up to 60% with a Superior Spas Holiday Let Hot Tub, while ensuring you stay firmly within the parameters of the HSG282 guidelines. Established in 2009, Superior Spas are the UK’s largest distributor of hot tubs and spas. We pride ourselves on quality craftsmanship, commitment, reliability, and competitive pricing. Hailed as one of the best Holiday Let Spas retailers on the market, we have been named as the official supplier to Sykes Cottages. Our range of Holiday Let Hot Tubs is specifically designed for heavy usage and minimal maintenance. They come in a variety of sizes, making them the ideal choice for any garden, decking or outdoor area.

Superior Spas
Tel. 01246 559071
www.superiorspas.co.uk

The UK Ramp CompanyThe UK Ramp Company : Stand 1424

The UK Ramp Company provides design, supply and installation of Modular Pumptracks and Skate Ramps throughout the mainland UK. The company’s core customers are holiday parks and councils. We pride ourselves on providing second to none customer service from the initial enquiry until the end of life of the products.

The UK Ramp Company
Tel. 01923 678432
www.theukrampco.com

Trimax Mowing SystemsTrimax Mowing Systems : Stand 1330

Trimax Mowing Systems design and produce tractor-powered mowers with the highest level of finish and minimal maintenance. It is this that makes them a turn- to equipment manufacturer. The company began in New Zealand in the 1970’s with tractor-mounted mowers to cut grass beneath kiwifruit vines. Innovative developments, pioneered in flail blades and multi-spindled rotaries meant rapid advancement into amenity and sports surface mowing and exporting well beyond down-under. The Trimax name is now known everywhere by professionals who maintain grassed sports facilities, golf courses, public amenities and holiday parks.

Trimax Mowing Systems
Tel. 01933 652235
www.trimaxmowers.co.uk

Wilby LtdWilby Ltd - Park Protect : Stand 1440

The Park Protect policy has been specifically designed for Holiday and Caravan Parks and provides outstanding cover and value for members of the scheme. As a park insurance specialists, Wilby currently arrange insurance for more than 100 parks across the UK, from the North of Scotland to the South coast of England. As well as providing insurance to caravan parks across the country, as members of The National Caravan Council we are actively involved in the industry and know the challenges faced by parks. We have a team of advisers with a wealth of experience in dealing with touring, holiday and residential caravan and park home resorts of all shapes and sizes, so you can be sure you are dealing with a company that knows the needs of your business. As the scheme is developed specifically for the park industry it offers a range of extra benefits including Stock of holiday and residential homes £250k. Landscaping following a loss £5,000. Site services, inc underground pipes £10k. Contract works cover £25k.

Wilby Ltd – Park Protect
Tel. 01422 358 525
www.wilbyltd.co.uk

World LeisureWorld Leisure UK : Stand 1841

World Leisure (UK) is a multi-award winning provider of design, technical and installation services for the water leisure industry. Offering full turnkey packages, from design and installation through to commissioning and continued maintenance support, World Leisure`s extensive industry experience and a proven track record provide peace of mind to contractors and clients. Providing tailored solutions to meet the exact needs of each individual project, World Leisure partners with manufacturers and specialist equipment suppliers of the highest quality to ensure projects are completed on time and to the highest industry standard. Recent projects include the London Olympic Aquatic Centre, Lagan Valley Leisureplex (Northern Ireland), Ellesmere Port Sports Village, De Vere Scottish Urban Leisure Resorts, Brookfield Multiplex Centre Point, and the Defence & National Rehabilitation Centre`s new world class facilities at Stanford Hall.

World Leisure UK
Tel. 01722 284883
www.worldleisureuk.co.uk

World Of RidesWorld Of Rides : Stand 3441

For nearly 50 years, World of Rides has been the leading UK manufacturer of children’s leisure rides in the United Kingdom. From premises in County Durham the company supply major shopping centres, retailers, visitor attractions, fun farms, holiday parks, garden centres, family entertainment centres and hospitality centres that include national and single-site operators. The company boasts vast knowledge and experience ensures that every ride we manufacture is rigorously tested both in the factory and on-site before being released for sale. Customers receive the very best advice on the profitable and safe operation of their rides.

World of Rides
Tel. 0191 49 20 999
www.worldofrides.com

 

Key Seminar Sessions

Andy SuttonTheatre 13 - Wednesday 13.15 - 13.45

Andy Sutton

Maximising food and beverage in the holiday park industry One of the areas within the holiday park sector that has always been a struggle to maintain, is the food and beverage operation. The issue has been how to manage and carefully balance the gap between seasonal business, your offerings, and if you allow external business on park to contribute towards the success of your F&B. During my talk, I will discuss how you can look at simple options within your business, how to maintain out of season trade, and how to keep control whilst making a healthy profit.

 

TDawn Beeheatre 10 Thursday 11.00 - 11.30

Dawn Bee

Online Booking: Win and keep the customers you want Taking Online bookings may feel like losing control but this seminar will show you how you can use it to gain more control over the type of customer you attract. Repeat customers are the mainstay of most holiday park businesses. We will cover how you can use automation to set off on the right foot to create a lasting profitable relationship with each customer.

 

 

Steve HassenmullerTheatre 10 Thursday 13.15 - 13.45

Steve Hasenmueller

Marquis – The Ultimate Holiday Park Hot Tub Program Holiday Park guest turnover and high hot tub usage create unique requirements for a safe and effective low-maintenance program for hot tub owners. Get a complete overview of the Marquis Holiday Park program and models which address these unique requirements with specific features and designs.

 

 

Book your free tickets today - visit www.holidayparkshow.co.uk

 

 

 

Premium Options

Premium OptionsPremium Options

Featuring premium double glazed doors and windows, these mobile homes are constructed in 70 mm thick interlocking wall logs and include comfort grade insulated roof and floor. All partition walls, interior doors, exterior doors and windows and canopies as shown are included in the price. The roof covering is fibre-glass reinforced felt shingles but other options are available. It’s possible to build it on blocks, pillars or any type of foundation. However concrete slab is recommended. This cabin can be ordered in different log thickness. And we can manufacture other sizes on request.

Oak Timber Frames
Tel. 01327 226512
www.fairview-lodges.com

Transform Leaking Pools

Transform Leaking PoolsTransform Leaking Pools

Extreme pool lining is an increasingly popular choice for pool repairs because it can be undertaken all year round and is not restricted by the weather. Plastica’s ExtremeTM liners are guaranteed for pools for 10 years up to 32°C, as well as 5 years for hydrotherapy use up to 35°C. Pat Devaney, the ExtremeTM Manager at Plastica, said: “It’s the ideal solution for renovating leaking commercial and residential pools, as well as new builds. The benefit of this system is that, with no curing or drying time to wait for, the average domestic pool would be re-filling after three days. The liner will not crack, is unaffected by frost and ice, is easy to maintain and scratch resistant.”

Plastica
Tel. 01424 857802
www.plasticapools.net