ALL POINTS COVERED

ALL POINTS COVERED

Compass are specialist insurance providers to the holiday and residential parks industry and operate in unique alliance with BH&HPA.

Our park business policy rolls covers together to keep things simple and can protect everything from your park’s liabilities, buildings, infrastructure, facilities, machinery, employees and members of the public to your own home and its contents.

We also help parks sell or introduce our carefully designed private owners’ cover, because we know that a customer’s loss can impact on your business.

Compass Insurance
0344 274 0277
www.compassparks.co.uk

Park Lawyers Celebrate National Award

Park Lawyers Celebrate National Award

Specialist lawyers to the holiday park sector, Tozers has clinched the Team of the Year accolade in the annual search by LawNet for lawyers delivering exceptional performance to their clients. The award judges recognised Tozers as having established an enviable reputation in their specialism which greatly benefits both the British Holiday & Homes Parks Association and its park members. The Exeter-based practice was among the 70 UK law firms competing for honours given each year by LawNet, the national consortium of leading independent legal practitioners. Tozers’ top team accolade came after an in-depth analysis of the scope of support and commitment it has provided to BH&HPA and its 3,000 member-parks. At a national level, judges said, the firm’s park team played a hugely important role in assisting the lobbying activity of BH&HPA when addressing laws affecting park businesses. Park owners are also able to access the expertise of the practice’s park specialists in a number of ways, including a telephone helpline to assist with legal issues and queries.

The firm additionally provides detailed guidance on park-related laws via the BH&HPA Journal, and team members regularly speak at industry conferences, branch meetings, and other events. Tozers can trace the practice’s roots in Devon back to 1785, and today employs around 170 staff at its Exeter headquarters and area offices around the county. Paul Kelly, head of the parks team and managing partner at Tozers, said the award reflected the commitment of his colleagues to supporting a dynamic and highly regarded industry. The team’s determination to achieve the best possible outcomes for BH&HPA and park businesses, said Paul, was a strength in which the whole firm could take pride. National Chairman of BH&HPA, Andrew Baragwanath, paid tribute to the knowledge and sound advice which Tozers brings to the holiday and residential parks sector: “This is a very well deserved award for a dedicated team of professionals who have made it their job to fully understand our industry, and to serve our best interests,” he said. Andrew added: “They have a thorough grasp of the myriad different laws and regulations which impact on parks, and the implications these have for business owners and the sector as a whole.”

Farewell To Friend of Holiday Parks

Farewell To Friend of Holiday Parks

ABOVE: The inspirational David Bellamy has died at the age of 86.

The Conservation Foundation was greatly saddened to announce the death of Professor David Bellamy OBE, its co-founder and President in December. A passionate friend to the holiday park industry, he put his name to The David Bellamy Conservation Award Scheme -- one of the longest running green tourism awards in the UK. The idea behind the awards has been to celebrate what the best parks are doing for the British countryside and to encourage others to follow their lead. One of the first comments David made about the scheme remains true today: “My dream is to upgrade all caravan parks up to some sort of conservation status so that they can educate the visiting public and help them respect and care for the countryside. “Help the environment and choose a park that has one of my awards,” he urged as he continued to work in close partnership with the British Holiday & Home Parks Association. Last year, 570 holiday parks received a David Bellamy Conservation Award for the work they’ve done to protect and enhance Britain’s natural environment. From the creation of new wildlife meadows and woodlands to the construction of solar-powered shower blocks and energy efficient lodges made out of recycled plastic, the variety of work being done by these parks is outstanding. The parks that take part in the scheme are all regularly assessed by the scheme’s team of local wildlife experts. The assessors look at the steps parks are taking to:

• Manage their land as a haven for wildlife

• Reduce their use of energy, water and other resources

• Reduce, reuse and recycle the waste they produce

• Support their local communities.

The idea of the scheme was first sown when David Bellamy gave a talk to members of the camping, caravanning and holiday home park industry in which he gave the audience members a challenge to be part of the environmental solution and not part of the problem. David, who was 86 when he died, was then invited to visit many parks and was amazed at the wide range of work that the most forward-thinking owners were doing for the environment as mini nature reserves. Known for his distinctive gravelly voice, the botanist and broadcaster was a larger-than-life character who inspired a whole generation. He became a household name, as a scientist and conservationist and will continue to inspire the holiday park industry in his name.

Champagne Compass Celebrations

Champagne Compass Celebrations

Binnacle was established in a unique, strategic alliance between BH&HPA and Rural & Commercial Holdings back in December 2018.
The name Binnacle was chosen for the business because a binnacle supports and houses a ship’s compass.
Some six months later, it was celebrations all round this summer, when the Compass team were able to finally and formally celebrate the re-birth of their scheme.
The official grand opening of the airy new Binnacle/Compass offices took place in Pullman Court in Gloucester, which is also home to the British Holiday and Home Parks Association (BH&HPA).
Invited guests were welcomed by both the Compass and BH&HPA teams for a champagne lunch and a blue ribbon was cut to mark the occasion.
In welcoming everyone to the event, BH&HPA National Chairman Andrew Baragwanath explained how important it is to the Association to ensure that the right insurance cover and services are available to park business and their customers. He also outlined some of the history of the Compass Scheme, which dates back to 1976, and explained the work involved in establishing Binnacle.
Compass
Tel: 0344 274 0277
www.compassinsuranceservices.co.uk

Royal Roots

Royal Roots - Warfield Park

royal roots main picAscot, Sunninghill, Wentworth… this leafy corner of Berkshire boasts some of the most picturesque countryside and expensive real estate in Britain but it is also home to one of the longest established park home estates in the country, Warfield Park. Few people today, wandering through Warfield Park’s scenic rural parkland dotted with modern park homes, could imagine the colourful history of the park on the outskirts of Bracknell. First established in Tudor times, the land was formerly part of Windsor Great Park, welcoming Kings, Queens and illustrious figures from history over the centuries. The estate was sold to Archie MacLaren in 1939, and his son, Captain Ian MacLaren, subsequently set up Warfield as a residential caravan site in 1947. Today, Warfield Park is overseen by the MacLaren Trust and has evolved into one of the most desirable residential parks in the UK. The 92 acres of wooded parkland now feature 509 park homes on spacious plots that harmonise with the spectacular surroundings, with the majestic Wellingtonia trees planted by forroyal roots pic 3mer owner Lord Ormathwaite’s wife, Lady Jane Walsh, still in situ from the late 19th century. “Warfield Park’s philosophy has always been to site high quality homes sympathetically within the natural surroundings, and to preserve the environment for years to come,” explains Nikki Collas, Development and Projects Coordinator for Warfield Park. “We don’t believe in cramming in row after row of homes, and instead site them in a sylvan and non-linear fashion around winding roads and our magnificent trees.” 434 of the homes at Warfield Park are privately owned but according to Nikki, no two homes look the same because of the unique way the plots are sited on the park and the fact that new residents are encouraged to design bespoke homes. The team at Warfield work with a number of different manufacturers including Lissett Homes, Aspire Leisure & Park Homes, Prestige and Homeseeker, and Tingdene. Nikki says: “We are known for our plot sizes being significantly larger and more private than most other park home estates.

Most homes have gardens and garages. We also landscape the new gardens so they look nice before residents move in, and to keep with our theme of preserving the natural environment.” Apart from its history and setting, one of the most interesting features of Warfield Park is that its remaining 75 homes are rental properties, offered on 6 month Assured Shorthold Tenancies. Not surprisingly, in a location that can offer residents a short commute to London, demand for these rental homes is high. Many homes also attract families as this is one of the few parks to offer no lower age limit on ownership / rental and where children (and up to three well-behaved pets!) are also welcome. “Warfield Park invest heavily in our rental properties and the vast majority of our homes are new or fully refurbished,” explains Nikki. “This prolongs the life of our homes, improves comfort, and reduces energy prices for the tenants. We are proud that we do not have a boiler older than 5 years old in any of our rental properties, many ofwhich also have improved thermal insulation and a multi-layer render coating or low maintenance wall covering (Canexel cladding), which complies with British Standard 3632.” Warfield Park has won many accolades including the Social Responsibility Award in the National Energy Efficiency and Healthy Homes Awards in 2017. Homes are covered under GoldShield warranties and the park is a member of the BH&HPA.

Home to approximately 900 residents, Warfield Park is a thriving, multi-generational community with its own Community Hall, Hairdressers, Beauty Salon aroyal roots pic 8nd coin-operated Launderette. An active Community Association host a number of social, music and fitness classes in the hall daily, as well as regular weekend socials. A team of 18 staff is employed on site: 10 are office based and eight take responsibility for the extensive grounds outside. Warfield Park management and staff, led by Managing Director Barry Sumner, are committed to ensuring the park runs in tip-top condition and that the residents are happy in their homes. “We feel very strongly that it is important to have an open dialogue with our residents so they can voice ideas for improvements or amendments to the way we work,” says Nikki. “We hold bi-monthly Park Assembly meetings in the Community Hall to find out what the residents think we do well and what we can improve upon.” In 2018, Warfield Park saw a huge number of developments including electrical improvement works, several new homes, extended visitor parking, a redecoration of the Community Hall, and the laying of 7.6km of pipework for the supply of mains natural gas, which was completed just in time for Christmas 2018.

In collaboration with Affordable Warmth Solutions (AWS) and T & K Gallagher the new infrastructure was undertaken at zero cost to residents and should mean significantly less costs for them once the roll-out of boiler conversion carried out by Happy Energy is finished this Spring. Warfield Park has also recently undergone a complete re-brand with an attractive new logo and company website to appeal to potential new clients on the horizon. The team were delighted to finally receive planning permission in September 2017 for an extension that will mean 82 new homes. “Everyone at Warfield Park is very excited about the expansion,” says Nikki, “and we will be spending time working through more detailed plans during this year. We really want to replicate the character of the existing park in the new extension and preserving our heritage and outdoor space will continue to be top priority as we take Warfield Park into the future.”

 

 

Generating £9.3 Billion Spending

Generating £9.3 Billion Spending

Generating £9.3 Billion SpendingHoliday parks and campsites around the UK generate £9.3bn in visitor expenditure and support 171,448 full-time employees, a major report has revealed. The independent report, ‘Pitching the Value’, is the first time holiday parks and campsites across the UK have been analysed to show the value of the sector to the nation’s economy. ‘Pitching the Value’, which focusses on the economic impact of the sector together with the health and wellbeing benefits of such holidays, was carried out by Frontline Consultants on behalf of the UK Caravan and Camping Alliance (UKCCA). The alliance is an umbrella group comprising The National Caravan Council, The Camping and Caravanning Club, the Caravan and Motorhome Club, and the British Holiday & Home Parks Association. Bob Hill, who led the UKCCA joint working group, said: “This is a ground-breaking report that clearly demonstrates the important benefits to the economy brought by the UK’s many holiday parks and campsites. “Pitching the Value will help the industry attract more investment and ultimately improve opportunities for it to grow, develop and create new jobs. Our findings reinforce the importance of holiday parks and campsites to the country’s tourism economy. That will help us to improve holidaymakers’ on-site experiences and choice, which in turn will also attract more overseas visitors to these shores.”

HEALTHY LIFESTYLES

Holiday Park and Campsite operators also support local communities through capital and operating expenditure, and wages. Nearly half of those companies and organisations that took part in the report cumulatively spend nearly £303 million per year in this way. The research also found they engage with local communities through support for events such as fundraising activities, participate in recycling and environmental initiatives, and promote healthy active lifestyles in the great outdoors through pastimes such as walking and cycling. The four sponsoring organisations of the UKCCA own or are affiliated to 6,243 holiday parks and campsites across the UK with a combined total of 438,076 pitches. Those sites offer holidaymakers a diverse range of accommodation such as touring pitches for tents, caravans and motorhomes, rented holiday homes, lodges, and chalets, plus glamping units like tipis and yurts, together with a wide selection of on-site facilities. Bob added: “We want to use this compelling evidence to ensure key influencers and decision-makers support the development and growth of our industry at a national, regional and individual business level for the benefit of our economy and for holidaymakers themselves.”

Visit www.ukcca.org.uk for further information or to download a copy of the Pitching the Value report.

 

 

A Going Concern

A Going Concern

a going concern 1

ABOVE: Red Deer Village at Stepps is only one of a handful of residential parks for the over 50s throughout Scotland.

Returning north of the border after many years living in southern England and abroad, brothers John and Ivan Hendry were surprised to find that Scotland’s park owners had not embraced the trend for luxury residential park living they had seen elsewhere. Red Deer Village at Stepps, on the doorstep of Glasgow, is still only one of a handful of retirement villages for the over 50’s throughout Scotland – and is the only one in North Lanarkshire. The Hendry family have owned the land since 2004 when they first purchased Red Deer Village Holiday Park as a going concern. Spotting a gap in the market fi ve years ago, the family vowed to introduce high quality residential homes to the A Going Concern 3region. Today, Red Deer Village is home to over 80 residents across 57 park homes on a beautifully landscaped site adjacent to the fi ve star rated holiday park. New homes are currently selling from a third phase of 30 park homes, and the park will eventually featurea total of 187 homes spread across five development phases. After five years of operation, John Hendry says he is surprised not to have seen more of this type of development in Scotland by now. “Whilst it’s very special to be only one of a handful of residential villages offering this concept, we would like to see an expansion of this sector in Scotland. We’re not scared of competition! It would be a good thing, as we are confi dent that our product is the very best it can be.” The Hendry brothers manage the park with the help of 14 staff, their children and sister Ashleigh, who is responsible for designing the interiors of all the luxury park homes at Red Deer Village.

RAISING AWARENESS

A Going Concern 6

ABOVE: In September 2018, the Scottish park celebrated the first anniversary of its bespoke community hub, built by Pathfinder Homes.

The homes in the park are sourced from leading supplier Stately Albion, and finished with unique touches by interior designer Ashleigh that reflect the park’s Scottish heritage. According to the team, a particular challenge is raising awareness that purchasing a home in a residential park like Red Deer is an attractive financial solution for downsizing in your 50s, rather than just a housing option for very elderly people. A strong sense of community shared amongst like-minded people is one of the key benefi ts of park home living and Red Deer Village is a prime example of a park that really does put its residential community at its heart. In September 2018, the Scottish park celebrated the fi rst anniversary of its custom-built community hub, a £450k building created by Pathfi nder Homes, and the fi rst of its kind in the UK.

MEETING HUB

A Going Concern 4

ABOVE: The homes int he park are sourced from leading supplier Stately Albion. Pictured Stately Albion Kensington.

“The hub has become the focus of the park,” says John Hendry. “We have left what goes on here in terms of entertainment and socialising entirely up to the residents – it’s their space, and I think they have done a great job!” The hub is a completely bespoke building with a comfortable interior and outside decked area. Inside, there is a cosy fire, sofas, coffee area, luxury soft furnishings, toilets, and several individual rooms and offi ces. The hub is the meeting point for a wide range of resident groups and activities each week, and local MSP Fulton MacGregor even holds a regular surgery here. “We had an office type building here before but it was nothing like the hub,” says John. “This really is a luxurious, state of the art facility, and we feel it’s a real asset to the park overall.” According to John, as well as being justifiably popular with residents, the hub is also proving to make sound financial sense. “Close to half a million pounds was a signifi cant investment for our business and the hub took almost two years to come to fruition. However, since it’s launch, there is a marked increase in business, with more residents downsizing to a new lifestyle on our park.”

A Going Concern 9

ABOVE: Red Deer Village takes its eco-credentials seriously and the park has won numerous Silver BH&HPA David Bellamy Conservation Awards, and has achieved Gold for the last three years.

WIDER COMMUNITY
Giving back to the wider community is also central to life at Red Deer Village. Supported by the Hendry family, the park residents have raised many hundreds of pounds for charities including Macmillan Cancer Support, with coffee mornings, sponsored activities and their Christmas Light Switch On Extravaganza. The park also takes its responsibility for their smallest residents seriously too. Over time, Red Deer Village has picked up numerous Silver BH&HPA David Bellamy Conservation Awards and has achieved Gold for the last three years. The park has a full time team of in-house gardeners who plant honey bee friendly plants and native British trees, as well as incorporating many wild hedgerow areas into its landscaping. There are two rainwater ponds on the park, which are chemical free and home to numerous toads, frogs, newts, dragonfl ies, birds, and fish. The park has even created a fox den in the waste stone yard. Ivan Hendry says: “David Bellamy believes you can live or holiday at a park which is both attractive to look at and which contributes towards bio diversity. Our conservation projects help to maintain that all-important habitat, and minimise any threat to the natural world through sustainable and eco-friendly development.”

 

Tourism Tax Is Backward Business Step

Tourism Tax Is Backwards Business Step

Tourism Tax Is Backwards

The owner of a major holiday parks group in Wales has told ministers they risk devastating the visitor economy if they push ahead with a tourism tax.

Thomas Scarrott, owner of Vale Holiday Parks, said that such a move would undermine all the fantastic work done by the Welsh Government to encourage tourism.

Thomas warned that a visitor levy would hit not just accommodation providers such as his seven parks but would also have a damaging knock-on effect on the many businesses which rely on the tourism industry such as pubs, shops, cafes and visitor attractions. “Many of these are smaller family-owned businesses such as Vale Holidays which sustain thousands of jobs throughout Wales,” said Thomas.

“Reported industry figures show that tourism is worth around £5bn to the Welsh economy, with more than 10 million overnight stays being recorded annually.” He highlighted this year’s £5m Visit Wales’ Year of Legends campaign which, he said: “Did a great job in promoting the many different experiences on offer to Wales’ holiday visitors. The only possible consequence of a tourism tax, would be fewer visitors and an additional administration burden on tourism businesses.”

Thomas’s family has been involved with the parks industry for almost 50 years, providing holiday homes to rent and to own, and pitches for touring caravans, motorhomes and tents. Ministers say they will decide early next year on which of the four possible taxes they would prefer to implement, subject to go-ahead from the UK Government. Meanwhile, the park industry body BH&HPA and many of its park members in Wales are making urgent representations to Welsh ministers and assembly members.

Death By Drowning For Stricken Parks

Death By Drowning For Stricken Parks

caravanflood

Flood waters caused damage to parks in the North.

Severe storms battered the UK at the end of last year, causing devastating floods and damage to a number of holiday parks in the North of the country.

In light of the recent floods, Britain’s Secretary of State for tourism has been told that Northern England’s visitor industry could suffer ‘death by drowning’ if more attention isn’t paid to maintaining the region’s waterways.

The warning was delivered by chairman of the BH&HPA Henry Wild at a major London tourism conference. Mr Wild said that the aftermath of December’s deluges had shown the potentially devastating impact that flooding could have on the tourism industry, particulary in Cumbria and Lancashire. He said there needed to be a body appointed with clearly defined responsibilities for ensuring that waterways were capable of removing surface water from the land.

“It appears that many holidaymakers have been heeding the message that Cumbria is determined to be back on its feet by spring with repairs made to much of our damaged infrastructure,” he said.

“We now need a clear road map which identifies the agency and the resources available to it for tackling the problem of an ever-rising water table.”

Deeside Holiday Park in Aberdeenshire was totally submerged when the nearby River Dee burst its banks due to heavy rain gales were swept in by Storm Frank. Residents, guests and staff were evacuated on December 30 at 2pm and by 3.30pm the entire site was underwater. Flood water surged through the park once more on January 3, causing further destruction.

“The park has been completely devastated,” explains Sarah Wood MacGregor of Wood Leisure, owners of Deeside Park.

“The reception is the only building left standing as it is on higher ground but everything else, including all the lodges, holiday homes and caravans have been demolished.

“We had some flood defences in place, but as a fairly low risk area no one could have predicted the sheer volume and power of the water that hit the park. We are just counting our lucky stars that no-one was injured.”

A major clean-up operation is underway at Deeside as water levels began to subside. Wood Leisure hopes that the park will be up and running again in time for the summer season.

Sarah adds: “We are remaining optimistic, but we have a long road ahead. We will be investing in new flood defences and hope to have some parts of the park open in the spring.”

A recent report by specialist insurance broker Towergate revealed that over the past five years, more than a third of small businesses have experienced property damage from bad weather. Yet three in five aren’t insured against flooding, high winds, thunder and lightning, snow, ice or hail – risking footing the bill for £74,000 worth of property damage on average.

Commenting on the findings, Drew Wotherspoon from Towergate, said: “Small businesses are the lifeblood of the UK economy, but too many firms are not protecting themselves against the erratic nature of British weather, leaving themselves open to footing the bill for substantial damages and losing out on business earnings.

“It’s vital that small business owners take heed of weather warnings and take precautionary measures to allow them to weather the storm and get back to business as quickly as possible.”

 

High Praise For Scottish Parks

High Praise For Scottish Parks

The British Holiday & Home Parks Association (Scotland) was attended by many senior members of BH&HPA Scotland’s 200-plus park businesses.

The British Holiday & Home Parks Association (Scotland) was attended
by many senior members of BH&HPA Scotland’s 200-plus park businesses.

Providers of ‘fresh air holidays’ in Scotland met in Edinburgh in December to hear tourism minister Fergus Ewing praise their invaluable support of rural economies. Mr Ewing was speaking at the annual conference of the British Holiday & Home Parks Association (Scotland) attended by many senior members of BH&HPA; Scotland’s 200-plus park businesses. The event brought together the managers and owners of businesses credited with generating just over £700m of visitor spending annually. “The holiday park sector offers good quality accommodation for all types of visitors, and helps to sustain employment in some of Scotland’s most remote and rural areas,” said Mr Ewing. Mr Ewing also noted that parks had also helped contribute to increasing overseas visitor numbers which were up by 4 per cent compared with last year, and their spending up by 10 per cent.