Word Of Mouth Existing residents are Park Home Life’s best sales assets….

Word Of Mouth Existing residents are Park Home Life’s best sales assets….

ABOVE: Park Home Life’s Head Office is based at one of their two flagship parks, Blunsdon Abbey Park in Swindon, Wiltshire.

Swindon-based residential park operator Park Home Life first established its roots as a mobile home transport company in the 1960s. Some 60 years ago, the family business purchased their first park – Pine View Park in Bedfordshire. The company’s portfolio expanded during the 1980s and 1990s, adding four more parks, before re-branding as Park Home Life five years ago.

Today, the company’s Head Office operates from one of its two flagship parks, Blunsdon Abbey Park in Swindon, Wiltshire, which was acquired by the business in 1997. The original Pine View Park remains part of the portfolio, alongside Orchard Park and Wildwood Park in Gloucestershire, and Hillcrest Park in Wythall, West Midlands. Employing a staff of ten, as well as a number of subcontractors, Park Home Life is led by General Manager, Nick Bond- Powell, who joined the business in 2003.

Nick says the business’ main goal is to aim to provide excellent quality homes with driveways, garages, mains utilities and fibre broadband, in a warm, friendly community. “The residents are at the heart of everything we do,” explains Nick. “If you visit on one of our park open days, you will find our residents serving the teas and coffees, and ‘selling’ the positives of park living to their future neighbours. “Our parks are all about building and supporting that old fashioned community feeling.

We actively encourage activities, and it’s fair to say that the majority of our residents enjoy a fantastic social life!” Social activities for the 50+ community at Blunsdon Abbey Park are centred round the recently refurbished Social Hall, part of a former country mansion that was destroyed by fire in 1904.

The park enjoys a unique setting within the conservation area of the parish of Blunsdon St Andrew to the north of Swindon. Since 2010, Park Home Life has been redeveloping the park’s 85 homes, creating larger plots that are better-equipped for modern needs. New park homes, which border the ruins and parkland of the former Blunsdon Abbey House, now outnumber the original older-style, rental properties.

Seven new plots have recently been completed in the redevelopment of an area known as Main Drive. Each of these plots has been sympathetically constructed to a high specification, and also offers attractive views of the Abbey. A similar re-development programme is underway at Park Home Life’s other flagship park, Orchard Park.

A well-established community in the village of Twigworth, situated on the edge of the Cotswolds, Orchard Park will comprise close to 140 homes when fully developed. The first part of the latest development of 21 new homes called The Ribstons is due to complete mid-April 2020.

As at Blunsdon, every home comes with a private garden, garage and adjacent driveway. Purchasers can choose from different sizes of plots and reserve off-plan for a home of their choice. “We are pleased to work with all manufacturers,” says Nick. “Most of our properties tend to be two bedroom homes from Oak grove, Tingdene and Omar to name just a few, but it’s all about customer preference at the end of the day.”

EXTENSIVE RESEARCH

“Many of our clients do their own extensive research. We had a customer recently purchase a plot on one of our parks who had visited 83 parks before he found the one he wanted to call home!

Our team has a can-do attitude… we will always do everything within our power to keep our customer’s happy.” Having a customer-centric ethos has allowed the business to ride out the difficult trading conditions of recent years. “The last two years have been tough for the housing market in general,” says Nick. “We support and hold the hands of our customers all the way through their property sale and park home purchase. “Now that the country is moving on from Brexit and the general election is out of the way we are optimistic we will see a further rise in consumer and market confidence.”

TURNING CORNERS

ABOVE: The sun sets on another busy day at Orchard Park with the park
office in the foreground.

With the park home industry having mostly turned a corner image-wise, Park Home Life spends a large proportion of its budget on marketing to reinforce the now more accepted positive benefits of park home living.

In Nick’s words, “this, and putting into practice the highest standards on our parks, reaps dividends. In the end, it’s all about customer confidence in our product.” For the future, Nick and his team are focusing on completing their existing redevelopments. “Our redevelopment programme has been a constant now for ten years,” explains Nick. “That’s where our immediate plans lie. Once we get the 21 homes completed at Orchard Park, we will have more of the same on this and our other properties. “We want to bring the latest innovations and quality standards of the industry to our existing portfolio, and make our parks the best they can be. Beyond that, who knows what the future holds…”

Park Home Life
www.parkhomelife.com

Charge Of The Electric Brigade On-site charging is a win, win situation for holiday destinations…

Charge Of The Electric Brigade On-site charging is a win, win situation for holiday destinations…

ABOVE: EV Charge.Online enables operators to manage and monitor both customers and employees charging behaviour.

Ladram Bay has upped the stakes in its bid to become one of the UK’s most sustainable holiday parks where guests can enjoy their stays with a clear conscience. Recently, the Devon park spent around £300,000 on a state of- the-art solar energy system across various buildings in its grounds.

The move will be preventing a massive 171 tonnes of carbon dioxide annually from entering the atmosphere. The family-run holiday destination, winner of a David Bellamy Conservation Award, has also swapped two more of its fossil fuel vehicles in favour of the latest green technology.

It brings to five the number of electric run-arounds in use at Ladram Bay in Budleigh Salterton, and at its sister-park Castle Brake in Woodbury, near Exeter, where multiple charging points are installed so that customers don’t suffer from ‘range anxiety’ during their stays. “Our team need to make a lot of stop-start journeys around Ladram Bay and Castle Brake, and this isn’t an efficient use of petrol and diesel vehicles,” says Ladram Bay director Zoe House, whose family has owned the park since 1943. “We were also concerned about the noise they created, and the effect of the engine emissions on our wildlife as well as the atmosphere generally. “Electric vehicles are a perfect solution as they are nonpolluting and much quieter – something which I’m sure our guests who enjoy a lie-in will appreciate!” added Zoe.

GOVERNMENT POLICY

The UK government has brought forward its intention to end the sale of new combustion engine-powered cars and vans to 2035, fuelling concerns about the future of the automotive industry and the UK’s readiness for the advent of electric vehicles.

Prime Minister Boris Johnson recently announced his decision to advance the government’s 2040 target for petrol, diesel and hybrid vehicle sales. The policy was disclosed as the government prepares to withdraw its plug-in car grant in March.

This had supported electric car sales growth and provided customers with as much as £3,500 to purchase low-emission vehicles. Knowing that for holiday operators, revenue can be generated by simply providing a power supply to the charge point location, should encourage operators to electrify their sites.

With this in mind, specialist suppliers to the holiday park sector, Rolec has also recently launched its new electric vehicle charging back office system, EV Charge. Online that enables operators to manage and monitor their customer’s/employees’ charging behaviour via a web enabled device. “Year on year, the uptake of electric vehicles increases and because of this, the demand for EV charging also increases,” advises Head of EV Charging at Rolec Services, Frankie Mellon.

“With more and more EVs on the road, EV drivers are conscious about whether their chosen destinations are equipped with charging facilities to cater for their requirements. “As a result, we are witnessing a proliferation in leisure and hospitality venues offering their visitors the ability to recharge, providing EV drivers with peace of mind,” Frankie adds.

JOURNEY PLANS

EV drivers now plan their visits and journeys around EV charging; if a destination offers EV charging, the driver is more likely to visit that particular location as opposed to destinations that lack charging facilities.

Frankie says: “We will 100% witness more and more destinations offer EV charging to their customers. “It’s a no brainer. Whilst customers are satisfied with charging their vehicles on-site, network operators will benefit from an additional revenue stream, boosting overall income.”

The return on investment is down to the network operator, they have the capability of changing and controlling their fees to various groups of EV drivers. Some have stated that they have generated the costs back in just one year. It is also worth noting that caravan and holiday parks are eligible for up to £10,000 of OLEV grant funding which is a great method of offsetting the costs of the purchase and installation of the EV charging points. Caravan and holiday parks only require a single phase electricity supply and mobile phone signal to start their EV charging roll out.

It is a win, win situation for operators. “The EV market is increasing at rates like never before, incentives such as the 0% BiK tax rate will only heighten the demand for charging infrastructure, therefore those who act now and offer EV charging to their customers are in a prime position,” explains Frankie.

“Added benefits also include: positions the destination on the map as offering EV charging (Zap Map); at the forefront of modern and innovative technology; committed to the environment; dedicated to providing excellent service and facilities to their customers,” she continues. Rolec’s back office system is required to ensure network operators can control and manage their energy usage when the EV charging points are in use and enables operators to understand charging behaviours; if a charging point is in use and for how long, how much power is utilising and electricity costs to facilitate the recharging of the vehicles.

Network operators simply have an account that informs them of their driver group activity, allowing them to understand key figures such as power usage, costs and charging times. Frankie says: “This can all be viewed, monitored and managed via any web enabled device. EV Charge.

Online also allows network operators to be completely flexible with their pay-to-charge costs, for example, network operators may opt to provide employees with free charging as opposed to charging their visitors a flat rate and residential park industries,” comments Rolec’s Sales Director Martin Georgeson.

Rolec’s ParkServ services includes free-of-charge site surveys and no obligation quotations based on local rates as well as installation work, and rapid response callout services, by local engineers. Add to the equation, local after sales support, electrical testing at local rates and locally stocked spare and replacement parts by local engineers – and it is not hard to see how Rolec’s team will underline its position as the industry’s leading hook-up specialists.

COMPANY CONTACTS
Ladram Bay Tel. 01395 568398
www.ladrambay.co.uk

Rolec
Tel. 01205 724754
email uksales@rolecserv.co.uk
www.rolecserv.com

Return On Investment Sue Hollingwood reveals the latest accommodation trends…

Return On Investment Sue Hollingwood reveals the latest accommodation trends…

ABOVE: Creating the perfect holiday experience at Darwin Escapes Woodside Coastal Park.

One thing is for certain, the current Staycation trend is here to stay for the immediate future with significant year-on-year growth and no sign of it diminishing. Hoseasons, the UK’s largest domestic operator, had a record two million customers booking holidays with them last year announcing a 10% growth for 2019, and has reported that they started 2020 with the positive trend continuing.

The self-catering specialist smashed its previous single day sales high by 11% on January 7th and achieved a 42% share of lodges and parks market traffic – the best it’s ever recorded according to Hitwise monitoring. This in itself is a good indicator for the future with lodges being in high demand, not forgetting glamping, with the luxurious versions of glamping pods and quirky accommodation options also high on the list.

INVESTMENT RETURNS

Whether you opt for lodges, statics, glamping pods or one of the many quirky options available, there is much to consider when making the investment and balancing that with ROI (Return on Investment).

It doesn’t happen overnight and you will be considering everything from groundworks, infrastructure, product investment, through to the rental price point and marketing.

There is a lot to consider and it is important to take time to embrace all aspects, and to also take advice. For example, which accommodation to offer? Is it two bedrooms or even three for families, or one bedroom for couples? What does the location offer and therefore who is the target audience? How much investment now and at what stage to invest further? What percentage of occupancy can be achieved?

ABOVE: A camping pod by Lesko Leisure and Glamping

DESIGN ESSENTIALS

Jon Moxon, Senior Business Development Manager, at Hoseasons can offer some sound advice on these topics and comments: “We are uniquely positioned to advise owners on accommodation trends and occupancy because of our unparalleled penetration in the market. This give us great insight into what is achieving the best rental values and allows us to advise on an area’s suitability based on likely future trends.”

Once established it is then vital to ensure excellence in the eyes of the customer, and to achieve that a dedicated ongoing programme is required to replace and repair as necessary items such as mattresses, sofas, carpets, kitchens. Keeping the park and accommodation maintained is also key along with the importance of cleanliness. Jon advises: “Later check-outs and earlier check-ins mean cleaning teams are increasingly up against it when it comes to keeping up appearance, and this is where the open plan style of rental lodges and caravans can work in the owner’s favour.

Simple features, such as installing quality hard floors in preference to carpets, can improve the efficiency of changeovers”. Darwin Escapes have been leading the way with park rental fleets over recent years. Simon Spencer, Head of Lodge and Caravan Procurement and Stock Control, has many years of experience designing lodges that are fit for purpose.

Simon comments: “The lodge design is very important. Consideration on how a lodge will stand up to constant use and the maintenance required is a vital aspect. The design can iron out many issues before they exist, such as hard floors instead of carpet for ease of cleaning, especially in dog friendly buildings, which have been in high demand from visitors. Quality white goods for reliability and commercial furniture instead of retail, including a hotel grade mattress for the ‘good nights sleep’ expected by customers.

None of the practical aspects however should hinder the customer experience which needs to be second-to-none, we are aiming to WOW the customer, so a good layout and features within the home aimed to enhance their experience are all important.

Outdoor space is also important and hot tubs have been a must for parks over recent years, however it is not for everyone, so a balance throughout the park is generally a good idea especially taking the management of hot tubs into consideration. Darwin Escapes give a lot of consideration to the customer experience and with that the community areas that we provide, whether that includes bar and eating area, swimming pool, spa or children’s play area, they are all part of the strategy.”

Jon Moxon adds: “Modern accommodation is built to a fantastic standard, but rising customer expectations mean it’s important to keep on top of key design tends and features.

Keeping wall colours neutral and focusing on furnishings and accent colours means owners can keep things fresh without having to spend a fortune. Branded kitchen equipment and white goods are also important as customers look for that ‘better than at home’ experience.”

FRESH APPROACH

Keeping things fresh is just part of the strategy, introducing exciting new aspects to the interiors is another challenge. Going back a number of years, a lodge was a lodge, that was it, however now it is a Holiday Retreat Experience, and park owners and manufacturers alike have had to raise the bar considerably, to entice the customer to keep coming back, and to feed the Staycation.

We have seen the introduction of decking, then decking with hot tubs. We have seen the interiors being refined from basic, to luxurious, from a ‘lodge’, to a ‘superior modern environment’ that people don’t want to leave. Visitor’s expectations have driven the change, along with the imagination of parks. We are now seeing roof terraces over the full lodge roof creating a new outdoor living experience.

Cinema type lounges, deluxe raised bathrooms with fancy baths, luxury showers and fully equipped kitchens that match our everyday home. We often say ‘home from home’ however the accommodation must somehow exceed that, which creates the challenge for the future.

Even Glamping Pods have changed from a shell with minimal interior, which is what you would have expected a few years ago, to now offer an interior expertly designed to include kitchen, bathroom, living area, all within the same footprint.

Jon Moxon again: “When it comes to the future, it’s clear that technology will have an important role to play for environmentally-aware customers. App-based heating controls are just one example of how technical advancements are giving customers more choice over how they impact the planet while on holiday.”

The environmental aspect of how we live our lives, will certainly follow through and impact on holidays, so we can expect aspects that Jon has outlined to be part of the Staycation for the future. We can also expect to see a lot more innovation within the designs, which certainly puts the onus on manufacturers and owners to amaze us further.

COMPANY CONTACTS

Hoseasons
www.hoseasons.co.uk

Darwin Escapes
Tel 01745 341 887
www.darwinescapes.co.uk

Tingdene Homes
www.tingdene.co.uk

Lesko Leisure and Glamping
www.leskomodular.co.uk

The Perfect Balance

The Perfect Balance

Landal GreenParks offers more than three million visitors a back to nature experience…

ABOVE: Landal GreenParks support the local economy by pro-actively promoting local areas.

More than three million holidaymakers chose one of Landal Green Parks’ 31,000 places to stay last year – a far cry from its origins in 1954 as an insurance company offering employees holidays in natural surroundings. A little bit of that ethos still holds true to today as Landal GreenParks is still committed to providing the perfect balance between getting away from it all, getting back to nature and enjoying life’s luxuries.

Landal GreenParks UK, one of the UK’s fastest-growing resort groups, was established originally in Holland and is now seen as a leading destination brand, not only in the Netherlands but across Europe. Part of Awaze - Europe’s leading managed vacation rentals and holiday resorts business, Landal GreenParks has over 90 locations across ten countries in Europe. It offers wide range of parks catering for every holiday experience with units ranging from 50 – 600 across different locations.

Venturing overseas to the UK, Landal GreenParks noticed a gap in the market for holidaymakers to get back to nature and basics, whilst enjoying high-quality accommodation and amenities in some of the UK’s stunning counties.

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FASTEST GROWING

The first two UK parks opened in 2017 and three years on, is one of the fastest growing park businesses in the country. Paul Hardingham, Vice President of Portfolio at Awaze UK believes the reason behind its success is down to the unique locations and beautiful surroundings with 2020 bookings for June to August up by 39%.

With holiday resorts in Northumberland, Cornwall, Peak District, Scottish Highlands and Lincolnshire, families, friends and couples can enjoy a UK staycation in luxury woodland lodges, with hot tubs, restaurants, spas and activities all on site along with indoor pools to extend the season. Paul says: “What makes us different to other UK holiday providers is that we are committed to introducing people to the local areas around the parks and supporting the local economy and community.

We encourage a pick-n-mix approach to facilities and activities, so guests can do as much or as little as they like. In every lodge, we provide guests with guidebooks and inspire them to experience something different each time they visit, whether it’s a new walking route, new attraction or hidden gem.” This approach builds up great brand loyalty among the guests, who then decide to swap and try out the different destinations to experience something new each time. Not only do guests visit from the UK, but Landal GreenParks also receives high numbers of overseas holidaymakers and vice versa who are reassured by the familiar brand that they know from home.

Landal Piperdam in Scotland is currently the most popular region for inbound guests from the Netherlands whereas, Landal Gwel an Mor in Cornwall welcomes the most holidaymakers from Germany. Customer service plays a huge role within the brand and business, with every employee undertaking ‘Hostmanship’ training to ensure they make a positive difference to the guest’s stay. The success in this training is evident with Landal GreenParks positive reviews and the range of awards they have been nominated.

NATURE BREAKS

With the brand encouraging back to nature breaks, it only seemed right for Landal GreenParks, along with their European counterpart, to strengthen its sustainability and green credentials by launching their own green initiative. By working closely with each park owner, Landal GreenParks UK has launched their Green Pledge demonstrating how Landal GreenParks UK is investing in a brighter, cleaner future and committing to offer unforgettable natural getaways with a positive impact on the environment.

Paul Hardingham said, “We are working closely with our resorts and partners to ensure a sustainable future; however, this pledge will further our actions and impact enabling us to reach our goal of being carbon neutral by 2030. We are dedicated to raising further awareness of sustainable travel and driving positive change among our resorts and customers.”

The holiday resort company have also been awarded the prestigious Green Key accreditation, an eco-label awarded to accommodations and other hospitality facilities that promote a culture of sustainable development and environmental awareness, whilst taking steps to reduce their own level of consumption and carbon footprint. Working closely on this initiative highlights the close relationship the Landal team has with each of its owners. The Landal GreenParks group is a franchise model allowing independent park owners to retain their parks whilst being part of a much bigger international organisation benefitting from all the experience and knowledge that comes with it.

Paul continues: “Owners are vital in the success we have we the Landal brand. That’s why we have dedicated teams to look after, guide and advise both our existing owners and our prospective ones” The key members of the Landal GreenParks UK team alongside Paul include Robbie Davies, Business Development Director and Ryan, Senior Marketing Manager, all of which have years of experience having previously worked on sister-brands such as Hoseasons and cottages.com.

Robbie says being part of a big group like Awaze brings benefits to owners, including a huge customer database, a dedicated marketing machine and a trusted reputation.

ABOVE: Landal GreenParks has over 90 locations across ten countries in Europe.

PARK OWNERS

He says: ‘We work very closely with our each one of our park owners sharing insights and knowledge from our many years of successful operation across different brands as well as countries. We help owners to get the most out of their parks, for example by sharing data and insight to help them maximise the lodge rental return and the on park spend opportunities.” Three years on since the first UK resort opened, Landal GreenParks UK is looking to expand its portfolio and grow further across the UK.

Owners, management companies or developers interested in working with Hoseasons should contact the Business Development Team, email joinus@hoseasons.co.uk

Macbeth Country We soak up the wonders of Verdant Leisure’s latest holiday destination…

Macbeth Country We soak up the wonders of Verdant Leisure’s latest holiday destination…

ABOVE: Erigmore House lies at the centre of the estate.

Enrigmore Estate is Verdant Leisure’s tenth leisure park and is the second holiday park purchase in the last 18 months for the bespoke leisure park operator. Erigmore is located on the site of the old ‘Birnam Wood’, made famous by Shakespeare’s Macbeth. It is just minutes from the picturesque village of Birnam and small town of Dunkeld, in the heart of Perthshire and borders the beautiful River Tay. Within easy reach of Edinburgh, Glasgow and central Scotland, it’s a breathtaking woodland retreat with amazing attractions nearby. At the centre of the estate is the Grand Victorian Baronial Mansion, Erigmore House. Once home to Pre-Raphaelite painter Sir John Everett Millais, the house and its estate now offers a unique holiday experience, with apartments, cottages and holiday homes for hire. Erigmore also has top class facilities and a world of adventure right on its doorstep, making it the perfect location for holidays in Perthshire.

Erigmore offers a stunning countryside location which is perfect for those who are seeking a tranquil and relaxing break away from the hustle and bustle of everyday life, making Erigmore the perfect choice for holiday home owners and holiday makers. On-park facilities for the ultimate relaxation include:

• Indoor heated pool
• Sauna and spa
• Woodland and riverside walks
• Outstanding local area attractions
• A well-stocked bar has a range of light bites and snacks to suit all appetites.

Erigmore features a hugely diverse range of accommodation, sleeping between 2 and 9 people within the caravans, spa lodges with hot tubs, apartments and cottages available. Luxury spa lodges come with private decking area, and hot tub for guests to enjoy the ultimate relaxation overlooking the Perthshire countryside. With patio doors out to the semi secluded decking area, guests can enjoy the views, the living area also boasts contemporary furnishings, a 55” TV with surround sound, Bluray player and Bluetooth connectivity.

There is also a TV in the master bedroom, and ensuite shower room, several which have innovative colour changing lighting. These lodges are the ideal option for those looking to soak away the hustle and bustle of everyday life in a hot tub, or experience a boutique hotel style holiday, but with the privacy that a lodge offers. This acquisition of Erigmore will continue the company’s growth strategy to create a strong regional group with significant scale, and Verdant Leisure remains keen to add further parks to its group during 2020.

ABOVE: Hot tubs are available in one and two bed boutique lodge options.

Erigmore Leisure Park
Tel. 01350 727236
www.erigmore.co.uk

Verdant Leisure Supports Teenage Cancer Trust

Verdant Leisure Supports Teenage Cancer Trust

ABOVE: Verdant Leisure staff and guests have put their significant support behind a worthy charity.

Over the past two years, employees, holiday homeowners and holiday guests across Verdant Leisure parks and Lancaster Head Office have held numerous fundraising events to raise a total of £76,033.69 for the Teenage Cancer Trust.

Verdant Leisure have worked tirelessly to raise an impressive £38,753.04 for the charity in 2019, compared with the previous year’s notable total of £37,280.65. 2019’s fundraising events and activities saw members of the Verdant team skydive over 10,000 feet, shave their hair and host weekend family fun days.

The monies raised will help Teenage Cancer Trust provide care and support for young people aged 13-24 facing cancer in the UK. To decide on its Charity of the Year, Verdant Leisure called upon holiday homes owners, holiday guests and employees to nominate a charity. The nominated charities were shortlisted and decided by a public Facebook poll, with Teenager Cancer Trust being the overall winner with an outstanding 80% of the vote.

Verdant Leisure offers a wide range of bespoke accommodation from self-catering caravans, deluxe lodges to camping pods and touring pitches at selected parks across South East Scotland, Ayrshire and North East England.

Anglo-French Holiday Liaison

Anglo-French Holiday Liaison

ABOVE: Best of British director Tara White seals the partnership with Sunelia president Alain Faveau (left) and the group’s director Marc Canavaggia (right)

The Best of British parks group has entered into an entente cordiale with its French-based equivalent to signpost the top destinations in both countries.

The link-up with Sunêlia Vacances, says BoB, will give peace of mind to guests on either side of the Channel, and also provide them with booking benefits and incentives.

Both groups are made up of independently owned holiday parks which must meet stringently applied quality standards in order to gain membership.

BoB offers 57 parks in England, Wales, and Scotland, whilst Sunêlia Vacances has 30 park options in mainly French coastal, countryside and mountain regions.

Members of the groups variously provide touring pitches, glamping units, and the hire of holiday accommodation including luxury lodges, caravans and apartments.

Platinum Plaudit For Park Holidays

Platinum Plaudit For Park Holidays

ABOVE: Only genuine guests are allowed to offer opinions – and their glowing reviews won platinum for the group

Verdicts from customers staying with Park Holidays UK have resulted in the group receiving the highest possible rating from a leading independent reviews website.

The company is now the proud bearer of the 2020 Feefo Platinum Trusted Service Award, based on the number of glowing reviews posted by park guests. The honour comes after three successive years of Park Holidays UK gaining gold status from Feefo as a result of attracting consistently favourable verdicts from families.

The top-level platinum award is held by only a small elite of holiday firms which allow customers to post unedited reviews via Feefo, and receive an exceptionally high scoring.

In 2019, said Feefo, almost all of the guests summing up their satisfaction with Park Holidays UK gave it a rating of 4.5 or 5 – the maximum score – based on their experiences. Tony Clish, director of the group which now has 31 coastal parks in Southern England, said that all members of the staff team should take a bow: “It’s always our aim to provide guests with the best possible holiday memories, and we are delighted to be exceeding their expectations in so many different ways.”

Bookings for 2020 have got off to an extremely strong start, he reports, and sales of holiday caravans and lodges look likely to set a new record high this year.

Full Frontal Attack On Breast Cancer

Full Frontal Attack On Breast Cancer

ABOVE: A band of women from nine Welsh holiday parks have bared all to combat breast cancer.

A brave band of women from holiday parks across Wales have generated a £22,000 charity windfall by baring all for Breast Cancer Care. The group’s cheeky photographs appear on a month-by-month calendar which has been snapped-up by collectors from across the UK.

With their modestly protected by props, the photos capture the women relaxing on the parks in Wales where they own holiday caravans and lodges. When their first calendar came out last year, it raised around £7,500 for charity – but strong demand for a 2020 version has now seen that amount almost tripled.

Leading lights behind the project were two women with holiday homes on the parks: Kay Large from Haydock in Merseyside, and Chris Lawton from Bramhall in Stockport. Kay’s holiday home is at Meanan Abbey Caravan Park in Conwy, and Chris has a holiday home at Tree Tops Caravan Park near Hollywell.

The sum raised came from a combination of 1,000 sales of the £8.50 calendars, sponsorship by holiday parks of each month, donations, and a glittering gala night. The gala was held at Gorse Hill Caravan Park in Conwy, organised by manager Tracy Thomas Evelyn, and raised £8,000 over the course of the evening.

Behind the lens for the photo-shoot was accomplished photographer Andy Walker of Tree Tops Caravan Park which he co-owns with his parents Maureen and Harry. Last year, said Andy, the women were all from Tree Tops – but this time, seven other parks were also keen to become involved in the posing project.

Swimming Pool Entrapment Warning

Swimming Pool Entrapment Warning

ABOVE: If your swimming pool only has one single main drain you need to seek urgent professional advice

MSI has campaigned for years to get the holiday tourism sector to accept the risks posed by swimming pool drain entrapment. A company spokesperson said: “It’s a tragedy that three members of the Diya family died in the same pool incident, and it’s also a travesty that the family has not been given access to the pool for an independent inspection – why? “While entrapment cannot, at this time, be officially confirmed, all the signs point to drain entrapment and the only way to discover the cause of the deaths is an independent inspection by a recognised UK expert.”

Pool entrapment incidents have been happening for many years in outdated and overseas holiday pools. In 2017, there was an entrapment incident at the Valenciano Swimming Club in Carprese, Valencia – a 14-year-old boy was trapped underwater by suction from a drain. The boy became unconscious and sustained a perineal tear as a result of the strong suction of the pump.

It took a four-hour operation to save his life. In another incident, a six-year old girl on holiday with her family in France drowned after her leg became trapped in the filter drain at the bottom of the hotel’s pool.

ABOVE: The tragic incident involving the Diya family has triggered increased sales of the Vac-Alert safety system.

The incident happened when the girl jumped into the pool, landed on the drain of the pool’s filter pump system, whose safety grille had broken. A witness said the girl was “sucked into the drain.”

Pool entrapment danger has been known for decades and it is believed that there are more than one million pools across Europe which are outdated, having a single drain which puts swimmers around the world at risk. However, the risk to swimmers can be significantly reduced by simply installing a Vac-Alert safety system which responds in milliseconds.

MSI again: “Some parts of the hotel and commercial leisure industry are still not recognising the need for a Vac-Alert, especially in older pools. “For example, MSI tried to advertise the Vac-Alert in a Maltese newspaper but the advert was rejected because it was seen as bad for tourism.

The three deaths in the hotel pool in Fuengirola on Christmas Eve has obviously intensified the focus on pool entrapment danger and sales of the Vac-Alert have significantly increased – at last the message is getting through. “The holiday industry throughout Europe should not wait for another death to make their pools safer,” say MSI. “If you haven’t already done so, now is the time to act.”

MSI
Tel. 01825 790524
www.mineralsi.com