Wish You Were Here…

Wish You Were Here...

Picture postcards from Tretham Mill Touring Park in St Just-in-Roseland, Cornwall…

The award-winning Trethem Mill Touring Park is situated in an area of outstanding natural beauty on the stunning Roseland Peninsula on the south coast of Cornwall.

wish you wereSet in 12 acres of landscaped grounds it provides 84 individually hedged pitches. The park caters for touring caravans, motorhomes and tents with a choice of fully serviced, all-weather and grass pitches. Trethem Mill is owned by Ian and Jane Akeroyd, their son Jake and Ian’s father Derek.

 

This year they are celebrating their 25th anniversary at Trethem Mill, having moved to the Park in 1992. The family are all involved in the running of the park along with Theo Forman who has joined the team full-time.

Over the years, the family have invested much time and money into transforming the park from an open field with basic facilities into a multi-award winning five-star park. “We are very proud of our park and what we have created as a family,” explains Jane.

 

“Providing a warm welcome and a friendly and relaxing atmosphere in which people can enjoy their stays has always been high on our list of priorities.” Amenities include a laundrette, licensed shop, WiFi, children’s playground, disabled facilities, individual shower rooms, dog walk and nature field, a pick your own herb garden and a games room with amusements.

 

Tretham Mill Touring Park
Tel. 01872 580504
www.trethem.com

Countrywide Park Homes Expansion

Countrywide Park Homes Expansion

Residential and luxury lodge park operator, Countrywide Park Homes has expanded its portfolio of successful parks across the UK with the addition of six new locations purchased from park operator Lifestyle Living UK.

Countrywide expansionThe company, which currently owns and operates 19 parks across the UK, purchased the new parks in Norfolk, Suffolk and Cumbria. The parks offer a selection of touring, camping, static caravans, individually designed luxury lodges and park homes. The deal comprises the business and assets of Lifestyle Living UK including the parks, lodges and future bookings.

Anthony Barney, Owner and Chairman at Countrywide Park Homes, said they saw a unique opportunity to expand the company’s portfolio through the acquisition, enabling them to purchase a group of popular parks based in desirable locations across the UK. “Norfolk, Suffolk and Cumbria are the perfect, picturesque destinations, offering sandy beaches to quaint villages, outstanding food and drink and enviable views. We remain committed to investing in locations which, like these, offer tranquillity for residents, yet are within easy access to towns or villages with essential amenities,” he said.

“We are very much looking forward to operating in these great locations, and contributing to the continued success of these sites, and providing the perfect escape for future and current residents.”

FRP Advisory, the business advisory firm, negotiated the sale following a competitive sales and marketing process. “The proposal from Countrywide Park Homes was chosen as it offered the best value and certainty in the interests of all of Lifestyle Living’s stakeholders. We wish Lifestyle Living the very best under new ownership,” explained Jason Baker, Joint Administrator and Partner of FRP Advisory.

Countrywide Park Homes

Tel. 0800 690 6060

www.countrywideparkhomes.co.uk

 

English Tourism Winners Raise The Bar

VisitEnglandEnglish Tourism Winners Raise The Bar

VisitEngland celebrated the best of English tourism with the announcement of the 2017 winners of its Awards for Excellence.

The prestigious awards, now in their 28th year, celebrate those businesses and individuals who continuously raise the bar of England’s tourism offer. Some 25 award winners were selected from the 600 applications in this year’s competition. The winners were announced at a special ceremony in London, hosted by British comedienne and broadcaster Sue Perkins. Trethem Mill Touring Park in Cornwall was named the Holiday Park of the Year and The Dandelion Hideaway in Leicestershire scooped the Glamping Provider of the Year Award.

Other notable winners included Blakelow Farm Holiday Cottages in the East Midlands, which was named Self-Catering Holiday Provider of the Year and Letheringham Water Mill Holiday Cottages in Suffolk won the Dog Friendly Business of the Year Award.

VisitEngland Chief Executive, Sally Balcombe, commented: “This year’s awards were fiercely contested and we had some terrific applications, showcasing not only the excellence on offer within English tourism but also the outstanding innovation and the sheer diversity of experiences throughout the country. “From afternoon tea in a railway carriage to ‘Alice in Wonderland’ boutique hotel rooms, from great family friendly animal attractions to cottages for one, all well deserved the recognition of their quality and service.”

Leisure Investment

Leisure Investment

Leisure mousePark Holidays UK has just completed a £2million investment into new leisure facilities at Vale Holiday Park in Kent.

The 100-acre park now has at its heart a brand new complex, which includes a 150m2 swimming pool, shop, cafe-restaurant, and arcade area. Outside, a newly built patio area provides barbecues, super-size TV screens, seating and tables.

Elsewhere on the park an additional 97 leisure homes will be developed, adding to the current 280 holiday caravans and luxury lodges which are available to buy and to let.

Tony Clish, director of Park Holidays UK, said he was confident that his company’s investment in Birchington Vale would pay dividends for the whole region: “The Margate area has long been a holiday favourite for many families, and a top quality holiday park such as this will do much to further bolster its popularity.”

Record Breakers

Record newsRecord Breakers

It has been a record year so far for inbound tourism to Britain, with visits up by six per cent on last year.

In the first two months of the year there were with 5.2 million visits to the country from overseas visitors and visitor spend reached a record £2.7 billion in January and February, up 11 per cent on the previous year.

Tourism Minister Tracey Crouch said: “This record-breaking start to the year once more underlines the strength of our tourism industry.

“Our fantastic welcome and world-class attractions are continuing to attract huge numbers of visitors from across the globe, which is great news for the whole country.” There were 3.6 million visits from the EU in January and February, up five per cent on the previous year. VisitBritain’s forecast predicts that growth is set to continue in 2017 with 38.8 million visits and with spending reaching £23.9 billion

Post-Brexit Boom In Holiday Home Sales

Post-Brexit Boom In Holiday Home Sales

Brexit boomWith holiday caravans and lodges being more affordable than traditional houses, but certainly no less of a second-home in terms of space and style, sales at South West Holiday Parks’ two sites in Cornwall and their flagship park in Devon, have surged in the past 12 months.

The company has put the increase in sales partly down to more Brits opting to stay closer to home for their holidays, as the uncertainty of Brexit looms. “While Brexit has cast uncertainty over the economy, it is evident to us that people are still buying holiday homes, but here in the UK times have changed,” commented Josh Donald, Managing Director of South West Holiday Parks.

“Rather than watching their savings devalue month by month due to poor interest rates and rising inflation, our owners are buying a great holiday home, in a beautiful location and can sit back and relax knowing we take care of everything for them.”

He added: “Many people either have cash in the bank and are ready to buy a holiday lodge or caravan, or they use equity release so they can buy a holiday home without having to sell their main home and downsize. With a range of finance deals also on offer and more developments planned, we feel the holiday park is on the rise.”

Keeping Up Appearances

KUAKeeping Up Appearances

From weather-proofing picnic areas, to investing in new playground equipment and waste recycling systems, holiday park owners that take pride in their park’s exterior appearance and make the most of their outdoor appeal will ultimately reap the rewards.

If you’re considering transforming your outdoor areas it needn’t be a daunting task. In fact, investing in a few simple and cost effective measures can go a long way in improving aesthetics, comfort and facilities for your guests. “It’s important to keep outdoor spaces well-maintained as this is one of the first impressions visitors will experience at your park,” says Stephen Toone, Managing Director of Fordingbridge Plc – a leading manufacturer of canopies, walkways and sustainable buildings.

“Your clientele are more likely to return to your site and recommend to their friends and family if the external appearance is tidy.”

Maximising the use of outdoor spaces all year round by weather-proofing your facilities can not only improve your customers’ experience, but also set your park apart from the competition.

“We are seeing an increase in demand for weather protected activity areas and dining spaces. Popular designs include the soft aesthetics of timber, which blend nicely into forest parks. Alternatively, tensile structures which can be applied to all types of parks in any setting,” says Stephen.

Fordingbridge 1Fordingbridge work in partnership with parks to maximise customer experience and increase revenue potential. The experienced in-house design team assists by designing a canopy, walkway or queuing area pertinent to a park’s individual requirements or brand consistency at different sites. “Canopies can be used for increasing dining and picnic areas, which improve dwell time and all year round usage. Further uses include aesthetically pleasing storage facilities, such as secure bike shelters or outdoor activity equipment,” says Stephen.

ENGAGING IDEAS

“With more competition than ever before within the holiday park and leisure sector, attracting customers with new and engaging ideas are vital to achieve this. One of the many innovative ideas is the inspiring and engaging butterfly exhibit, which provides an attraction to suit all ages in all weather conditions.” A comprehensive outdoor play area is a winning formula for hospitality venues looking to appeal to young families.

Camber Sands Holiday Park in Sussex required a large new play area as part of a refurbishment project earlier this year.  The park owners wanted separate areas for toddlers and juniors and a wide range of equipment.  They enlisted the help of HAGS-SMP to design and install the scheme, which included themed multi-play units, dynamic equipment, a zip line, sunken trampolines and a trail with an 8m traverse wall.

The play area has proven to be a huge hit with customers, and according to HAGS, the only complaint from site has been to ask how to keep the adults off the equipment!  “Theming seems to be a constant favourite with our clients.  From pirate ships to fairy-tale castles you can add real play value to your areas by engaging a child’s imagination,” comments Simon Wright, Head of Sales at HAGS.

BETTER VALUE

“With something to suit all budgets, our products are built to last, providing better value over a longer period of time. A small play area suitable for approximate six to ten children might start from £10k and increase from there.” Simon add: “Remember though, if your budget is tight you might consider planning your scheme in phases, this way you can add to the playground over a period of time that suits.”

To find out more about maximising your outdoor space, subscribe to Holiday Park Scene

Company Contacts

Fordingbridge  Tel. 01243 554 455  www.fordingbridge.co.uk

HAGS-SMP  Tel. 01784 489109  www.hags-smp.co.uk

IvyLiving  Tel. 08448 002215  www.ivyliving.co

Rolec Services  Tel. 01205 724754  www.rolecserv.com

Trimax  Tel. 01933 652 235  www.trimaxmowers.co.uk

Coastal Breaks Top Holiday Wish List

Coastal Breaks Top Holiday Wish List

‘Seasiding’ is the most popular way to spend your holidays in 2017 according to holiday park operator Parkdean Resorts.

Coastal breakThe new term has been coined by the company to describe a trend in holidaymakers booking up to take a trip to the seaside, either for their children to share in the same experiences they have enjoyed years ago or simply to appreciate the wonders of a holiday by the sea. The UK staycation market has grown steadily over recent years, with many people opting for domestic holidays over going abroad.

As a result, Parkdean Resorts welcomed over 500,000 holidaymakers in 2016, a figure which is set to increase this year - with real demand for coastal breaks in particular emerging. John Waterworth, chief executive of Parkdean Resorts, said: “This year will see more and more people reliving memories of childhood holidays at the sea, reflected by an uplift in our booking figures for 2017 breaks across our coastal parks.

“While nostalgia and tradition play an important part in the trend, ‘seasiding’ is all about holidaying at the coast in new ways. The seaside offering has evolved considerably over the decades since my parents visited as children, not least on our parks which now provide caravans with central heating and double glazing, and often with indoor pools and adventure play areas, making it comfortable to holiday both sides of the peak summer months.” John added: “We have made a significant investment of £50m across our parks on accommodation, retail and leisure facilities this year, where families can create memories that will last a lifetime.”

Suffolk Park Under New Ownership

Suffolk Park Under New Ownership

Park Holidays UK has become the new owner of Carlton Meres Country Park in Suffolk. he company’s acquisition of the long-established Suffolk Newsbusiness near Aldeburgh brings the number of parks operated by the group in Southern England to 27. Carlton Meres has long been a popular choice for holiday home buyers, and more than 200 lodges and caravan holiday homes are located in its extensive grounds. There are also holiday homes to rent, and pitches for touring caravans and motorhomes. Facilities include an outdoor swimming pool, a fully-equipped gym and spa suite, tennis courts, an adventure playground, plus restaurant, bar, and games and snooker areas.

Park Holidays UK now owns four parks in Suffolk, and director Tony Clish says that Carlton Meres is an exciting new addition to the existing portfolio. “Our plan is to start rolling out an extensive investment programme which will benefit both existing holiday home owners and new customers,” he said. “Park Holidays UK always aims to ensure that its parks provide the very best in their class, and we’ll be applying exactly the same principles to Carlton Meres. “We’re very proud to welcome a park of such character and distinction to our group, and to broaden even further the range of experiences we can deliver,” added Tony.

Lock Down

Lockd ownLock Down

In light of recent events, security in the UK is at an all time. While we are assured that the chance of a security breach or incident is highly unlikely, holiday park owners and facility managers are right to be cautious and take appropriate measures to safeguard themselves, staff and visitors.

When the owners of Hampshire-based touring and caravan park Sunnydale Farm were looking for a solution to reduce uncontrolled vehicle access to the site, it was the Automatic Number Plate Recognition (ANPR) system from IDS Group that caught their attention. Open all year round, the park is visited by many campers, tourers and suppliers each day. Having previously tried traditional gates and overhead height barriers to control access to their site, owners Stella and Bill Matthews were looking for a more secure, efficient and automated solution.

For the entrances, IDS Group installed two electronic barriers and two ANPR cameras for incoming vehicles. They also incorporated 1080p HD resolution IP CCTV cameras with infrared night vision to automate the access to the site and give a general overview. As the vehicles are typically caravans and longer than the average car, it was important to strategically position the ground loops effectively to avoid the barrier coming down too soon, due to the length of the vehicle.

The exit required more consideration, such as the safety of children, cyclists and proximity to the main road so IDS Group installed an electronic barrier with a longer loop for the delayed exit. The ANPR cameras provide barrier control and create time log recordings of length of stay.

Barrier“In a lot of cases holiday parks have several entrances and exits and receptions desks are not always located at either of them - this makes it difficult to monitor who leaves or exits their sites. So many holiday parks are having to deal with unwanted guests, as such, this can lead to theft, vandalism and a threat to customer security,” explains Tas Kyriacou, Head of Business Development at IDS Group.

ANPR and barrier solutions have been growing in popularity over the years and the control this security solution provides to staff can significantly reduce risks to the park. According to IDS Group, an ANPR solution can start from around £6,500 up to £12,500 depending on many variables. CCTV solutions can start from £4,000. “Just like anything else in life, you get what you pay for, so if you invest in the right technology, you will be sure to enhance the safety of your customers and property and since your customers are what generates revenue, you will need to protect your assets,” says Tas.

“However before thinking about the technology, it is important to find a security company that can understand your requirements and have the ability to deliver what is required. A good security company is imperative to the delivery of the right solution.”

DAYLIGHT ROBBERY

Earlier this year a caravan was stolen from Bynea’s Gateway Caravan Park in South Wales. The high-value caravan was taken in broad daylight between 9am and 11am in the morning. Elsewhere in the country, offenders gained access to a window of a static caravan at a holiday park in Dorchester and stole valuable items of diamond jewellery. And in Scotland, police appealed to the public for more information after two mountain bikes were stolen from a caravan park in Peebles in August last year. The bikes had been taken along with the chains that had been used to secure them to a tree.

Unfortunately, cases of holiday park crime like these are not uncommon. And worryingly, crime levels across the country are on the rise. The Office for National Statistics said that recent police data showed a nine per cent rise in overall crime in 2016. Last year Avon and Somerset police pledged to increase resources in Burnham, Brean, and Berrow after a number of incidents at holiday parks over the summer months. Police officers and holiday park owners met to discuss ways of cracking down on crime in the area. Owners of holiday parks in BCodeurnham, and its surrounding areas, said they had to deal with a number of caravan thefts, as well as drunk and disorderly behaviour on a regular basis.

This prompted the police to upgrade their Pubwatch scheme - a partnership where independent groups of licensees work with police to pre-empt crime and antisocial behaviour in licensed premises. The scheme saw the installation of more high-quality radio systems and more staff onsite who are able to connect directly with the police. In Lincolnshire, the local police force offers a Caravan Park Watch Scheme to tackle caravan related crime across the county.

Caravan site owners, Lincolnshire Police and other representatives from the caravan industry meet regularly to discuss caravan related issues. The initiative was set up initially to tackle a growing number of burglaries occurring on holiday parks, especially during the winter close down period. Since the Caravan Park Watch scheme was implemented in 2014, caravan related crime rates in the area have dropped by over 45 per cent.

To find out more about security measures subscribe to Holiday Park Scene

Company Contacts

Crosby Intruder Alarms  Tel. 0800 917 1441  www.crosbyintruder.co.uk

IDS Group  Tel. 0208 819 1044 www.idsgroup.uk.com

Leisure Days Tel. 01422 396 770 www.leisuredays.co.uk

Wilby  Tel. 01422 358 525  www.wilbyltd.co.uk