Show Visitors Spoilt For Choice

The World of Park & Leisure Homes Show took place at Stoneleigh Park in Warwickshire in June.

Above: The World of Park & Leisure Homes Show took place at Stoneleigh Park in Warwickshire in June.

Show Visitors Spoilt For Choice

Visitors from across the country descended on Stoneleigh Park in Warwickshire last month to visit the 2015 World of Park & Leisure Homes Show – the biggest in the show’s history.

With over 50 homes on display from some of the UK’s major manufacturers in the leisure lodge and park homes industry, the visitors were spoilt for choice at the four day outdoor exhibition.

The feel good factor was evident among exhibitors and the trade preview day was an ideal opportunity for park owners, site managers and others working within the industry to visit the show ahead of the general public.

As in previous years, the 2015 show was a one-stop-shop covering all aspects of park life. A varied selection of exhibitors were on hand to offer expert advice and guidance on choosing the right park and the right lodge or park home to fit any budget.

Omar Park Homes celebrated its 50th year in business with a cake cutting ceremony and drinks reception.

Above: Omar Park Homes celebrated its 50th year in business with a cake cutting ceremony and drinks reception.

A highlight of this year’s show was a pop-up holiday park created by park and holiday home specialists Pathfinder Homes. Located at the main entrance to the show and aptly named the Pathfinder Garden Quarter, the area was equipped with aweinspiring gardens, luxury lodges and a courtyard, and featured some of Pathfinder’s most popular lodges – The Summit, Keeper’s Lodge, Meadow View and Country Retreat. In fact, The Summit lodge was voted ‘Ultimate Lodge of the Year’ at the show for its innovative design and evolutionary detailing.

Mike Wills, Pathfinder Homes MD stated: “We are delighted to have won the Ultimate Lodge of the Year Award for the third consecutive year. The industry is experiencing such an exciting period and we are proud to continue to innovate the standard.”

Meanwhile Omar Park Homes celebrated its 50th anniversary at the show with a special cake cutting ceremony and the launch of its brand new park home – ‘The Anniversary’.

Aside from lodges and park homes, there was plenty of information and advice on refurbishment, maintenance and of course those must-have little luxuries such as spas and hot tubs.

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World of Park & Leisure Homes Show
Tel. 01789 491451
www.parkhomeandleisure.co.uk

Part Exchange Solution

Part Exchange Solution

Verna and Richard Culpeper part-exchanged their semi-detached house in Harrow for a park home in Pembrokeshire with Quick Move Properties.

Verna and Richard Culpeper part-exchanged their semi-detached house in Harrow for a park home in Pembrokeshire with Quick Move Properties.

Offering a property part exchange service can have a huge impact on sales figures and until recently it was a luxury available only to large house builders due to the financial risk and large balance sheet required.

But Quick Move Properties, the UK’s largest property part exchange company, are now looking to change that by offering a funded part exchange solution to park home providers and leisure home providers.

“Offering a part exchange service has several benefits for a park home or leisure home operator,” says Patrick Chambers, sales director at Quick Move Properties

“Firstly it removes the risk that a sale will fall through due to chain collapse, it also frees your customers up to commit to a purchase – helping to convert potential customers into proceedable buyers – and, because we use our own balance sheet to make the purchases, we are able to offer a great deal of flexibility.”

Quick Move Properties have also recently teamed up with Prestige Homeseeker, Omar, Tingdene and Pathfinder to offer a new stock support service.

Quick Move Properties.
Tel. +44 (0)1793 840917
www.quickmoveproperties.co.uk

Pool Cover Cost Savings

Pool Cover Cost Savings

Hoburne Holiday Parks has saved thousands of pounds on its gas bills, following the introduction of Heatsavr liquid pool cover in the indoor pool at its site in Torbay.

Hoburne Holiday Parks has saved thousands of pounds on its gas bills, following the introduction of Heatsavr liquid pool cover in the indoor pool at its site in Torbay.

Evaporation control within the pool hall remains a challenge for many pool operators. While a pool cover will insulate your pool to a degree, it is the slowdown in evaporation that is key to saving money.

It is estimated that a pool running at 55% humidity with a pool temperature of 30C and an air temperature of 31C will lose approximately 2 cubic metres of water per day with no cover in place.

Heatsavr biodegrades naturally into water and carbon dioxide within 72 hours and can be added to any type of pool. Using Heatsavr will not stop evaporation, but it will certainly slow the rate of evaporation, working in conjunction with an effective dehumidification and ventilation system.

“One of our clients has been closely monitoring their water top up following a Heatsavr installation and reports that they are now saving 20m3 of water per month,” reveals Peter Marshall of Brenntag.

“The first obvious saving relates to the water top up required and not only in the cost of the additional water but more so in the energy required to raise the temperature of the incoming water to that of the pool.”

Brenntag
Tel. 01133 879200
www.heatsavr.co.uk

 

Best Certificated Site Honour For Acorn Wood

Best Certificated Site Honour For Acorn Wood

acorn wood

Acorn Wood campsite received the Best Certificated Site award.

Acorn Wood campsite in Burton-upon-Stather, Lincolnshire, is the winner of The Camping and Caravanning Club Best Certificated Site (CS) 2014.

The small five-‘van site received the most positive nominations and reviews by Club members, and was awarded the prestigious title at the Club’s headquarters in Coventry.

Facilities on site at Acorn Wood include a popular fishing lake, stocked with carp, tench, roach, perch and bream. The Lincolnshire Wolds Area of Outstanding National Beauty and Peak District National Park are both close by.

Site owners, Heather and Martin Thompson, purchased their smallholding in the early 1990s. With fond memories of their own camping holidays, they opened Acorn Wood CS in 2008, enabling them to share their “little slice of heaven” with all Camping and Caravanning Club members.

Heather said: “Martin and I are absolutely over the moon to have been given this award. It’s a huge recognition for all our efforts over the years, and we cannot thank everyone enough for all their support.”

Lock Down

Lock down

Above: Walk-in burglaries are known to increase during the summer months, so there’s no better time to assess the effectiveness of the security measures in place.

Lock Down

A man found guilty of burglary at Parkdean’s West Bay Holiday Park was recently handed a four year custodial sentence. During the trial, the jury heard how Anthony Bown had burgled the Nisa convenience store on the park, stealing cigarettes, cigars and tobacco worth £3,300.

In a separate incident, a cleaner admitted stealing electronic devices from caravans at Haven’s Devon Hills Holiday Park in Exmouth last summer. Richard Copley admitted two counts of burglary when he appeared in court and was subsequently jailed for eight months, suspended for two years, and ordered to pay almost £1,400 in compensation.

Incidents like these are unfortunately all too common in holiday park locations. While complete protection from such occurrences can never be guaranteed, there are a number of measures and precautions that holiday park operators can implement to safeguard their parks.

The good news is that the latest figures from the Crime Survey for England and Wales and police revealed that crime level fell by 16 per cent in 2014. Decreases were evident for all major crime types compared with the previous year; violence saw a 23 per cent fall, criminal damage fell by 20 per cent, and theft offences decreased by 12 per cent.

Lock down 2

Above: The Irish-manufactured HKC system is backed by Crosby Intruder Alarms and offers a flexible solution for caravans, lodges, lockers and sheds.

Walk-in burglaries are known to increase during the summer months, so there’s no better time to assess the effectiveness of the security measures in place to ensure that your park is well protected.

“Holiday park theft is becoming a big issue as caravans, lodges and holiday homes increasingly have more valuables in them,” says Roy Williams of security provider Crosby Intruder Alarms.

“It is commonplace these days to have two or more televisions, Sky boxes and other audio and video entertainment systems. It can be lucrative for a thief to target these units, particularly in the closed season when there is less chance of being disturbed.

“There is also an increased risk of theft from lockers or sheds, as these often go completely unprotected.”

While simple measures such as door and window locks and burglar alarms offer some degree of security, Roy recommends an all in one wireless system for intruder, fire, personal attack and mains fail.

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CARDEA SOLUTIONS
Tel. +44 (0)161 413 0766
www.cardea-solutions.com

CROSBY INTRUDER ALARMS
Tel. 0844 588 6912
www.crosbyintruder.co.uk

FRONTIER PITTS
Tel. +44 (0)1293 548 301
www.frontierpitts.com

Family Values at Dornafield Caravan Park

The environment is a top priority for the park and it has earned a David Bellamy Conservation award at gold level since 2000.

Above: The environment is a top priority for the park and it has earned a David Bellamy Conservation award at gold level since 2000.

Family Values at Dornafield Caravan Park

Traditional family values have proven to be a winning formula for Dornafield Caravan Park in Devon.

Park owner Peter Dewhirst, who with his wife Tina, first started welcoming visitors to the former farm over 30 years ago.

Today Peter, aged 83, is helped in the day-to-day running of the business by his son Simon and daughter-in-law Linda. Situated on the doorstep of the English Riviera and Dartmoor, the multi award-winning Dornafield Caravan Park attracts thousands of visitors each year.

“Our close knit team of nine staff work tirelessly throughout the season to produce a charming and desirable holiday experience for our loyal customers,” comments Peter. “We value all of our visitors and pride ourselves on our friendly and helpful manner. This is one of the many reasons why we believe visitors come back year after year.”

Having held the prestigious AA 5-Pennant rating for 24 years and the current 5 Gold Pennant rating since its introduction three years ago, Dornafield is well-known for its pristinely landscaped grounds and first-class facilities. The focal point of the site is 13th century Devon long House which dates from 1238, just after Magna Carta and is Grade II listed. The farmyard is the park’s central hub and is the setting for barbecues and Morris dancing throughout the summer season and the surrounding farm buildings have been turned into a shop, games room and tourist information point.

The Dornafield team has supported Breast Cancer Campaign’s ‘Wear It Pink’ day for the last seven years, which has raised over £1,500.

Above: The Dornafield team has supported Breast Cancer Campaign’s ‘Wear It Pink’ day for the last seven years, which has raised over £1,500.

The 30 acre park is divided into three separate areas; the Orchard, the Buttermeadow and Blackrock Copse. The Orchard comprises of 16 grass tent pitches and is ideal for families with young children as it is enclosed by old walls and hedges. The Buttermeadow has been specially landscaped to provide spacious, level pitches which are all served by luxury toilet and shower facilities. Meanwhile Blackrock Copse is designed to offer the ultimate caravanning experience with 60 deluxe pitches complemented by the climate-controlled facilities building with heated flooring.

“We drew on our 18 years’ experience with Buttermeadow when we created Blackrock Copse and the unashamedly up-market development continues to be a talking point for many of our guests,” says Peter. “We are proud to have been Caravan Club affiliated for 23 years, so all Club members can be assured that the high standards they expect from Club Sites are more than met at Dornafield.”

The environment is also a top priority for the park and it has earned a David Bellamy Conservation award at gold level since 2000.

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Splash Landings

The effective selection, combination and positioning of aquatic play features can be a key tool in attracting and retaining guests. Pic: Ustigate Waterplay

Above: The effective selection, combination and positioning of aquatic play features can be a key tool in attracting and retaining guests.
Pic: Ustigate Waterplay

Splash Landings

With the fun factor at the top of visitor wish lists, it is vital for holiday parks operators to continuously not just meet but exceed expectations for safe and fun aquatic play.

While major swimming pool investment can sometimes be ruled out on the basis of budget, splash pads and water play areas offer an attractive value for money alternative. From aquaslides and speed tubes to splash pads, interactive fountains and water jets, water play areas will keep the whole family entertained for hours.

“When families are selecting a holiday park more often than not the on-site facilities on offer will be a major factor, second only to location with an on-site pool being one of the most popular draws,” comments Matt Clark of Country Leisure Fibreglass.

“However these days swimming alone is not enough to keep kids entertained for long. Slides, flumes and an assortment of water features not only liven up the pool environment but keep children occupied for longer and wanting to return again.”

Ernie Hemming of Ustigate Waterplay agrees: “Without doubt, the effective selection, combination and positioning of aquatic play features can be a key tool in attracting and retaining guests. “By using a range of colours, sensations of water and sleek designs, there won’t be any member of the family who will be able to resist taking a dip in the water play area.”

From aquaslides and speed tubes to splash pads, interactive fountains and water jets, water play areas will keep the whole family entertained for hours. Pic: Certikin.

Above: From aquaslides and speed tubes to splash pads, interactive fountains and water jets, water play areas will keep the whole family
entertained for hours. Pic: Certikin.

Ustigate Waterplay advises on a zero-level water play installation which prevents the buildup of water in the play area, therefore eliminating the need for a lifeguard and providing accessibility to all, including wheelchair users. The company’s product index consists of over 300 standard aquatic structures containing items designed to meet all specifications and budgets.

“We advise our clients on creating water play installations which caters for a range of age groups to increase its play value and popularity,” says Ernie. “Carefully selected combinations and positioning of structures and features will attract the target audience to the relevant areas of the park, toddler, teen or family sections which will result into more visitors, because it is suitable for all of the family.”

Ustigate specialises in splash pads and offer the full range of Vortex equipment which includes more than 140 different water play jets and above ground sprays. Not only do splash pads appeal to the kid in all of us, but they also tap today’s pressing issues of water conservation, parents’ heightened concerns for safety, the ongoing search for revenue and multipurpose usage.

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CERTIKIN INTERNATIONAL
Tel. +44 (0)1993 778855
www.certikin.co.uk

COUNTRY LEISURE FIBREGLASS
Tel. +44 (0)1980 629555
www.countryleisure.co.uk

USTIGATE WATERPLAY
Tel. +44 (0)1322 424445
www.ustigatewaterplay.co.uk

AQUA DROLICS
Tel. +31 499 393 540
www.aquadrolics.com

 

Working Smarter on Insurance Matters

Working Smarter on Insurance Matters

Peter Heffer, director of holiday and residential parks at Lorica Insurance Brokers offers his views on the ever-growing world of glamping

Peter Heffer, director of holiday and residential parks at Lorica Insurance Brokers offers his views on the ever-growing world of glamping

 

Selecting the right insurance company can be more complex than is readily apparent. For example, the lowest price is not necessarily the best value.

Smart buyers seek out insurers that offer a tailored product to suit their requirements at a competitive price.

Peter Heffer of Lorica Insurance advises buyers to take their time when choosing a provider: “Look for a partner who specialises in the sector and tailors cover to your specific needs.

“Failure to understand the level of cover provided by a policy is a common pitfall for buyers, particularly in the holiday park sector. A generic broker is unlikely to understand the nuances of the sector - you need a specialist.”

With this in mind, Lorica has created an exclusive holiday and residential parks combined policy. The product is both competitive in terms of premium and provides extensive cover designed specifically for parks.

Peter comments: “Of course we cannot guarantee to save you money and improve your cover, but you can be confident that we will give it our best shot. We have experts around the country who are on hand to meet you to explain more about how we can help.”

The biggest type of claims affecting holiday parks can be split into two categories; the first is low likelihood but high severity, meaning they don’t happen very often but when they do the impact is catastrophic, for example a flood. The second type is high likelihood but low severity, meaning they happen frequently but only impact individual policyholders. For the privately owned parks these tend to be customer injury related.

Peter adds: “All policyholders have a duty to ensure reasonable precautions are taken to prevent injury or damage. This is an underlying principle applying to all insurance and owners should act as they would were they not insured.”

Lorica Insurance Brokers
Tel. +44 (0)7827 895671
www.loricainsurance.com

 

Marina Work Is Underway

Marina Work Is Underway

Refurbishment work at Port Haverigg Marina Village will improve the quality of the park.

Refurbishment work at Port Haverigg Marina Village will improve the quality of the park.

Wyldecrest Parks is breathing life into Port Haverigg Marina Village in Cumbria as part of a £1.2 million refurbishment programme at the park.

Soon to be a flagship holiday park for Wyldecrest, improvements will include new tarmac roads throughout the entire site, new drives for all plots, new plot bases and also a brand new play area.

A selection of premium plots will also be added to the park’s current offering of 197 caravans and lodges.

Wyldecrest Parks’ chairman Alfie Best comments: “I’m completely delighted with this improvement programme. We are working to increase our holidaymakers’ quality of life, but also moving forward, to offer even more people the chance of spending true quality time with friends and family at this stunning park which is full of potential.”

Old Oaks Pamper Pooches

Old Oaks Pamper Pooches

Pooches

A range of dog-friendly initiatives have been implemented at Old Oaks Touring Park near Glastonbury.

It’s famous the world over for its music festival – but now Glastonbury is also hitting the right note for dog lovers, thanks to the Old Oaks Touring Park.

The award-winning camping and caravan site is putting pooches on a pedestal by providing them and their owners with a range of dog-friendly facilities.

A hot water doggy shower has installed at the park as well as a dedicated washing machine and tumble dryer for laundering pet bedding. A large securely-fenced exercise area has been sectioned off specifically for dog walking and the park has compiled a list of dog-friendly discovery walks, restaurants and local attractions. But, of course, not all establishments relish Rovers – so the Old Oaks has teamed up with a local dog walking business which will take the lead when owners wish to venture out alone.

James and Tara White are the husband-and-wife management team at the Old Oaks Touring Park which has been in the same family’s ownership for over 30 years.